Valpak · 6 hours ago
Key Account Manager
St. Petersburg, FL
Full-time
Hybrid
Senior Level
5+ years expValpak is seeking a Key Account Manager to serve as a strategic partner and execution lead for complex, multi-market advertising programs. This role involves client management, project leadership, and ensuring seamless campaign delivery for key accounts.
Marketing & Advertising
Responsibilities
Serve as the primary relationship lead for key accounts, managing day-to-day execution and long-term growth
Onboard new client business units, designing workflows and launch plans across markets
Align campaign strategies with client objectives while ensuring consistency across local and franchise markets
Lead full-cycle campaign management across print and digital channels, from planning to delivery
Oversee direct mail print production operations, coordinating timelines, inventory, and quality standards with internal teams and vendors
Build and maintain project plans, track milestones, and provide regular status updates to clients and leadership
Partner across Sales, Creative, Production, Supply Chain, and vendors to ensure seamless execution
Support sales strategy by advising on campaign execution, product capabilities, and operational logistics
Maintain accurate CRM records and ensure financial accuracy in forecasting, billing, and fulfillment
Qualification
Required
Bachelor's degree in Business, Marketing, MIS or equivalent work experience in a business support, or technical team role
5+ years in strategic account management, preferably with national clients in advertising or media
Knowledge of direct mail print production operations, including workflows, supply chain, and vendor management
Proven experience managing complex, multi-market programs and onboarding new client units
Skilled in project management with the ability to lead cross-functional teams and balance competing priorities
Excellent communication, problem-solving, and relationship management skills
Proficiency with Salesforce CRM and project management/workflow design tools
Preferred
Previous experience as an account manager, project manager, or product specialist in a media advertising agency or related field preferred
Company
Valpak
Valpak provides direct marketing and omnichannel media solutions for local and international companies and brands.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Cate
Chief Executive Officer
Chris Jacobs Sr.
President/CEO
Company data provided by crunchbase