RXO, Inc. · 12 hours ago
Operations Coordinator
RXO, Inc. is a leading provider of asset-light transportation solutions, offering tech-enabled truck brokerage services. The Operations Coordinator will manage customer shipments, develop relationships, and ensure efficient load tracking and problem resolution.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPI’s and challenges for each account
Comprehend and execute growth strategy and actively work to reach goals for each account
Develop strong relationships with all customer contacts and facilities
Accept, build, and schedule all customer shipments, including all pertinent information and documentation
Manage daily load board and take responsibility for ensuring that loads are serviced properly
Build and maintain respectful relationships with carrier department
Ensure loads are tracked and updated in timely manner
Identify and communicate (potential) problems to the appropriate parties and provide solutions
Possess understanding of the market and provide or facilitate pricing
Prioritize and respond to both internal and external requests in a timely, effective, and professional manner
Update and resolve incidents regularly; manage accessorials objectively while maximizing profit
Organize and analyze data to identify new opportunities and potential threats
Qualification
Required
Clear, effective, and professional communication skills
Organization, accuracy, and attention to detail
Ability to multitask and prioritize at a high level
Ability to build strong relationships and be a team player
Problem solving ability, issue resolution skills, proactive diligence
Positive attitude
Ability to assess situations and make decisions confidently
Customer service skills
Takes initiative
Ability to work independently and as part of a team
Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Company
RXO, Inc.
RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers.
H1B Sponsorship
RXO, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.05BKey Investors
MFN Partners
2024-09-10Post Ipo Equity· $500M
2024-06-23Post Ipo Equity· $550M
2022-11-01IPO
Recent News
2025-12-17
Morningstar.com
2025-12-11
Company data provided by crunchbase