CROSSMARK · 1 month ago
Talent Operations Analyst
Lewisville, TX, United States
Full-time
Onsite
Mid Level
3+ years expCROSSMARK is a company focused on operational excellence, and they are seeking a Talent Operations Analyst to drive improvements in their Talent Operations and Compliance function. The role involves collecting and analyzing workforce data to enhance efficiency and compliance across onboarding and ticket resolution processes.
Brand Marketing
Responsibilities
Own and maintain core reporting and analytics for onboarding timelines by legal entity, ticket resolution metrics, and I-9 compliance audits
Develop and enhance dashboards in Power BI to deliver actionable insights to business and HR leadership
Partner with cross-functional stakeholders to identify process bottlenecks, data inconsistencies, or compliance risks, and recommend data-driven solutions
Analyze onboarding throughput and completion trends to support staffing and operational planning
Monitor and validate I-9 compliance data for accuracy, timeliness, and adherence to federal and company standards
Track and report ticket volumes, response times, and resolution quality, ensuring alignment with service-level expectations
Support process documentation and continuous improvement initiatives within the Talent Operations and Compliance function
Prepare and present clear, concise summaries and recommendations to leadership
Qualification
Required
Bachelor's degree in Business, Data Analytics, Human Resources, or a related field
3+ years of experience in data analysis, operations, or compliance analytics (or equivalent combination of education and experience)
Proficiency in Microsoft Excel (advanced functions, pivot tables, formulas), Power BI (data modeling, dashboards, DAX), and SQL (query development and optimization)
Strong written and verbal communication skills, with the ability to translate complex data into actionable insights
High attention to detail, accuracy, and confidentiality when handling sensitive employee or compliance data
Proven ability to work independently, prioritize multiple deliverables, and meet deadlines in a fast-paced environment
Preferred
Experience supporting HR, compliance, or talent operations analytics
Familiarity with onboarding systems, ticketing tools, and HRIS platforms
Demonstrated success identifying process gaps and implementing data-backed solutions
Company
CROSSMARK
Crossmark provides growth solutions for consumer-branded suppliers and retailers.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-05-22Acquired
Leadership Team
Jaime Guevara
Chief Technology Officer
Richard B.
Chief Financial Officer
Recent News
2022-11-13
2022-11-09
Company data provided by crunchbase