Children's Nebraska · 20 hours ago
Director Patient Financial Services
8404 Indian Hills Drive, Omaha, NE, 68114, US
Full-time
Onsite
Director/Executive
8+ years expChildren's Nebraska is the region’s only full-service pediatric healthcare center, dedicated to providing excellent care for children. The Director of Patient Financial Services is responsible for overseeing revenue cycle operations, leading patient billing and collections, and ensuring regulatory compliance while optimizing financial performance.
Health CareMedicalNon Profit
Responsibilities
Analyze performance, identify opportunities, and lead execution on initiatives to improve performance on key metrics including cash collections, AR days, denial reduction, administration adjustments, and individual team productivity goals
Prioritizes operational initiatives based on analysis of current processes and organizational goals
Evaluates, identifies and implements opportunities for increased automation of revenue cycle operations through optimization of Epic functionality and/or other integrated system solutions
Build relationships for effective collaboration with departments (IT, finance, managed care, revenue integrity, reporting, etc.) to meet defined goals
Applies continuous process improvement principles (Lean, Six Sigma, etc.) to enhance and standardize workflow processes to achieve efficiency and consistency in revenue cycle performance and optimize AR management
Serves as revenue cycle subject matter expert regarding trends, best practices and innovations and identifies opportunities for their application
Develops, recommends and executes revenue cycle strategies that support the organization’s strategic plan in alignment with Chief Revenue Officer and based upon input from key stakeholders
Serves as a revenue cycle expert to the Organization and presents revenue cycle information to executives, physicians, and key leaders
Evaluates and identifies strategic system implementation goals for capital budgeting and system implementation timelines
Lead, coach, and develop teams of managers, supervisors, and staff, fostering an environment of continuous improvement and a positive work environment
Evaluates the effectiveness of and monitors the implementation and enforcement of policies, practices and procedures to maximize customer focus, efficiency and effectiveness of revenue cycle department(s) while achieving identified standards
Collaborates effectively on strategies and initiatives for revenue enhancement through coordinated efforts with managed care, reporting, and revenue integrity teams. These efforts may be related to evaluating and reacting to payor performance, charging strategies, and projects with clinical teams to optimize charging and collections
Leads the development of the patient financial services department(s) budget to assure that budget expectations and program needs are met through appropriate resource allocation. Prepares budget variance reports and develops corrective strategies to meet the area’s operational or financial plan
Collaborates with legal counsel, payers and other interested third parties to resolve claim payment disputes, payment variances, medical management policy issues and contractual disputes
Qualification
Required
Bachelor's Degree from an accredited college or university in healthcare administration, business, accounting, finance or related field including advanced study or in-depth knowledge of specialized business, finance and healthcare principles Required
Minimum of 5 years of revenue cycle management leadership experience in a hospital required
Minimum of 8 years of healthcare experience required
Prior work experience with Epic revenue cycle applications required
Knowledge of hospital operations, billing, collection and reimbursement requirements and standard practices
Ability to review, interpret and implement managed care contracts with third-party including governmental payers
Foster creativity, innovation and divergent thinking in self and others
Ability to communicate effectively both verbally and in writing to individuals and groups in a variety of settings
Critical thinking, strategic and project management skills
Ability to effectively implement change
Patient financial experience focus
Ability to effectively communicate, verbally, in writing and formal presentations, with individuals at all levels in the organization
Preferred
Master's Degree in related field of study preferred
EPIC - EPIC Certification in revenue cycle modules Preferred
Company
Children's Nebraska
At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gary Perkins
President & CEO
Recent News
Silicon Prairie News
2025-05-17
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