REI · 12 hours ago
Senior Analyst, Direct-to-Consumer Fulfillment
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $137K/yr
5+ years expREI Co-op is dedicated to finding and celebrating better ways of working to enhance outdoor experiences. The Senior Analyst, Direct-to-Consumer Fulfillment plays a crucial role in optimizing customer experience and efficiency within REI’s omni-channel order fulfillment network through advanced analytics and strategic planning.
ApparelConsumer GoodsE-CommerceFashionManufacturingOutdoorsRetailSporting GoodsSports
Responsibilities
Applies advanced analytics and modeling to optimize carrier utilization and support strategic supply chain initiatives
Manages financial planning activities including parcel budget creation, monthly reporting, quarterly forecasting, and accrual support in partnership with Finance
Conducts in-depth examination to evaluate cost, speed, and customer impact of fulfillment strategies, including rate shopping and contract negotiations
Designs, builds, and maintains scalable datasets and dashboards using SQL and Sigma to support real-time decision-making and performance tracking
Identifies insights, trends, root causes, and opportunities from complex data sets, and communicates strategic recommendations to cross-functional teams and leadership
Develops tools and analytics to support Omni Channel team, aligning with business milestones and operational needs
Leverages customer insights to recommend fulfillment options, including sustainable shipping solutions
Collaborates effectively across divisions to support initiatives, launches, and continuous improvement efforts
Manages projects with clear scope, timelines, and deliverables, ensuring alignment with business goals
Models future initiatives to assess financial and operational impact, supporting long-term strategic planning
Qualification
Required
Bachelor's degree in Supply Chain, Engineering, Mathematics, or a related field; Master's or MBA preferred
5+ years of experience in analytics, with an exceptional background in omni-channel retail, merchandising, or supply chain operations
Exceptional business acumen with the ability to interpret data, identify opportunities, and communicate strategic recommendations across all levels
Demonstrated success in building structure from ambiguity and driving alignment across cross-functional teams
Exceptional problem-solving skills using innovative thinking and sound judgment to support business growth
Proven ability to autonomously set goals, prioritize tasks, and manage projects to completion
Advanced SQL skills and experience with data visualization tools (e.g., Tableau, Sigma); exceptional Excel and PowerPoint proficiency
Experience with Order Management Systems (Sterling preferred), IBM Optimizer tools, and vendor/contract management
Familiarity with continuous improvement methodologies (e.g., Lean) and an exceptional curiosity for solving complex challenges
Preferred
Master's or MBA
Benefits
Generous employee discount
Access to health benefits
Retirement savings plan
Accrued time off
Company
REI
At Recreational Equipment, Inc. (REI), we exist to inspire and enable life outside for everyone.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ken Voeller
Divisional Vice President | Store Operations
Michelle Kirkpatrick
VP FP&A and ERP Transformation Program
Recent News
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2026-01-16
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