Full Visibility LLC · 15 hours ago
Systems Administrator/Engineer I
Full Visibility LLC is a federally certified Small Business that delivers innovative technical solutions to address the nation’s most critical and sensitive missions. They are seeking a Systems Administrator/Engineer I to provide customer support in the installation, maintenance, and servicing of computer systems, ensuring they function according to design specifications.
Professional ServicesSoftware
Responsibilities
Provide customer support in the installation, maintenance, and servicing of computer systems, programs, software, and operations to ensure systems function according to design specifications
Provide technical support; diagnose and resolve system problems; analyze and document users’ functional and data requirements
Conduct research and analyze technology information relative to tasking; participate in developing new systems or tailoring commercial products to meet user requirements
Develop and conduct tests to ensure systems meet documented user requirements
Develop documentation to describe system requirements and system use
Analyze and study complex system requirements
Design software tools and subsystems to support software reuse and domain analyses, and manage their implementation
Manage software development and support using formal specifications, data flow diagrams, accepted design techniques, and CASE tools
Estimate software development costs and schedules
Review existing programs and assist in making refinements, reducing operating time, and improving current techniques
Oversee software configuration management
Apply specialized experience using interactive, interpretative systems with online, real-time IT engineering capabilities
Qualification
Required
Active Secret Clearance
At least one (1+) years of experience in supporting IT systems, including installation, maintenance, and troubleshooting activities
Ability to provide user support, document requirements, and assist with resolving routine system or application issues
Basic understanding of system testing, documentation development, and configuration tracking
Ability to support Tier II help desk operations, escalate issues appropriately, and follow established procedures
Familiarity with monitoring systems, performing updates, and maintaining system availability under guidance from senior staff
Strong analytical skills with the ability to research technical issues and contribute to operational improvements
Effective communication and teamwork skills, with the ability to follow technical direction and support mission requirements
Company
Full Visibility LLC
Full Visibility LLC is a federally certified Small Business that delivers innovative technical solutions to address the nation’s most critical and sensitive missions.