Jobs via Dice · 8 hours ago
Desktop Support Technician
Noblesville, IN
Full-time
Onsite
New Grad, Entry Level
$18/hr - $23/hrTEKsystems is a leading provider of business and technology services, and they are seeking Desktop Support Technicians to provide on-site Tier 1/2 support for a healthcare client during a go-live application rollout. The technicians will assist with troubleshooting, support workflow stabilization, and handle help desk tickets while collaborating with internal IT teams.
Computer Software
Responsibilities
Provide Tier 1 troubleshooting for Epic-related issues during go-live
Serve as runners for on-unit support needs
Assist with desktop/device troubleshooting, basic hardware tasks, and workstation readiness
Escalate unresolved issues to internal IT teams
Maintain clear documentation of issues and resolutions
Support onsite Parkview leadership and clinicians
Qualification
Required
Deployment
Troubleshooting
Hardware
Active Directory
Printers
Windows
Customer Service
Provide Tier 1 troubleshooting for Epic-related issues during go-live
Serve as runners for on-unit support needs
Assist with desktop/device troubleshooting, basic hardware tasks, and workstation readiness
Escalate unresolved issues to internal IT teams
Maintain clear documentation of issues and resolutions
Support onsite Parkview leadership and clinicians
Attend 8 hours of in-person training during normal business hours prior to Feb 20
Complete any required Parkview/Riverview access provisioning (badge, login, compliance modules)
Must be able to work on-site for all scheduled shifts
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase