Lifetime HOA Management · 19 hours ago
On-Site General Manager — Single-Family HOA (Full-Time) - Austin
Lifetime HOA Management is seeking an experienced On-Site General Manager to oversee the day-to-day operations of a high-quality single-family homeowners association. This role involves managing community operations, vendor relationships, and ensuring compliance with governing documents while maintaining strong communication with homeowners and the Board of Directors.
Home ImprovementProperty ManagementResidential
Responsibilities
Manage daily HOA operations and ensure common areas and amenities are maintained to BOD standards
Perform routine community inspections; track issues and drive timely resolutions
Build and manage preventive maintenance schedules and recurring service plans
Solicit bids, negotiate and manage vendor contracts (landscaping, irrigation, pool/amenities, security, repairs, etc.)
Oversee contractor performance, verify scope completion, and confirm service quality
Coordinate capital and reserve projects; track schedules, documentation, and outcomes
Serve as the primary on-site liaison to the Board
Prepare meeting materials and provide clear operational updates and recommendations
Draft and distribute homeowner communications as needed
Enforce governing documents, 2 x drives per month, rules, and architectural standards consistently and professionally
Respond to homeowner inquiries and concerns; resolve issues with strong customer service
Maintain accurate community records (contracts, bids, correspondence, maintenance logs)
Prepare annual budget and multi-year capital plan for Board review
Monitor monthly expenses and report variances and recommendations
Approve expenditures within authority and follow Board thresholds/controls
Support annual audit processes as requested
Coordinate response to community emergencies and urgent issues after hours as needed
Promote safety practices and incident reporting across common areas and amenities
Qualification
Required
Bachelors degree preferred; equivalent experience considered
5+ years of management experience (HOA, property management, hospitality, or facilities operations)
Strong experience with budgeting, vendor contracts, and project coordination
Ability to interpret and apply governing documents and policies
Excellent communication, organization, and customer service skills
Reliable attendance; ability to work a flexible schedule (evenings/weekends as needed)
On-call availability for emergencies, as required
Benefits
Medical
Dental
Vision
Paid time off
Paid holidays
Retirement plan options (including employer match)