EverCommerce · 1 day ago
EverHealth - Implementation Specialist (Remote, US)
United States
Full-time
Remote
Entry, Mid Level
$55K/yr - $65K/yr
2+ years expEverCommerce is a leading service commerce platform on a mission to digitally transform the service economy with tailored SaaS solutions. The Implementation Specialist will focus on implementing the Updox and DrChrono products for customers, providing training and consultancy to ensure a smooth transition and effective use of the software.
Digital MediaFinancial ServicesSoftware
No H1B
Responsibilities
Host webinar training sessions joined by multiple customer stakeholders
Serve as your customer’s main point of contact for a 30-90-day period
Manage the overall implementation project to ensure on-time delivery
Provide consultancy to both new and existing customers on best practices in using our software
Respond promptly to inbound phone calls and emails
Identify and escalate priority issues
Manage 20-35 customer projects simultaneously
Become a product specialist to others within the organization
Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs
Work on Mountain and/or Central time from 8 AM to 5 PM from Mondays to Fridays
Qualification
Required
An Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field
At least 2 years of experience working in the healthcare industry, preferably in Healthcare Tech
Experience serving in a customer implementation, customer success, account management, solutions engineering, consulting or sales role
Strong bedside-like manner: can patiently support others through a first-time experience
Excellent verbal and written communication skills
Strong problem-solving skills
Impeccable time management skills
Benefits
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development through Udemy
Robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Student Loan Repayment Program
Company
EverCommerce
EverCommerce is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Silver Lake
2021-07-01IPO
2019-07-23Private Equity
Leadership Team
Eric Remer
Founder/CEO
Ryan Siurek
CFO
Recent News
thefly.com
2025-12-18
2025-12-18
EverCommerce Inc.
2025-11-24
Company data provided by crunchbase