Franciscan Health · 11 hours ago
Financial Counselor I
IN - Lafayette
Full-time
Onsite
Entry Level
1+ years expFranciscan Health is one of the largest Catholic health care systems in the Midwest, providing compassionate care for patients and communities. The Financial Counselor I is responsible for preregistering and conducting financial counseling, assisting patients with their financial responsibilities, and collaborating with various departments to ensure patient satisfaction and care coordination.
Child CareHealth CareHome Health CareHospitalInformation ServicesMedicalPersonal HealthRehabilitationWellness
Responsibilities
Contact patients to assist with discrepancies in insurance coverage, rescheduling options and financial security of services scheduled to be rendered
Responsible for self-pay, Medicare, and various other work queues created for Financial Counseling Department, including Medicare days and lifetime reserve forms
Contact patient for Point of Service Collection (POS) and post payment as appropriate, and work with Patient Access Staff at the hospital site in POS goals
Review and understand insurance eligibility
Educate patients as appropriate on insurance coverage, benefits, and liability
Work closely with Scheduling, Ancillary Departments, Insurance Verifier, Billing, Collections, Enterprise Management, Customer Service and third-party vendors
Analyze available documentation, and use software or hospital resources to calculate and explain the expected charges for the services being provided, the amount expected from the payer, and the amount owed by the patient or responsible party
Document pertinent account information clearly, concisely and timely in the account record
Explain payment options and financial assistance to the patient or responsible party, and determine the number of payments on payment plans for self-pay balance per policy
Meet with patients to review post-service billing concerns, and facilitate customer complaints and service excellence complaints
Meet with patients and their family in patient rooms for specific needs with financial counseling during a patient’s stay
Provide financial assistance/education and facilitate the paperwork upon patient requests
Review all learning material provided by the management team
Qualification
Required
High School Diploma/GED
1 year Revenue Cycle Required
Preferred
Associate's Degree
Benefits
Comprehensive benefit offerings
Company
Franciscan Health
Franciscan Health is a portal that provides information related to hospitals, physician offices, medical practitioners and medicines.
10001+ employees
H1B Sponsorship
Franciscan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (7)
2022 (17)
2021 (9)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Carlos Vasquez
Vice President and Chief Operating Officer
Sean Leahy
Chief Operating Officer
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-31
Security Journal Americas
2025-08-19
informationweek
2025-05-02
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