Tapestry · 9 hours ago
Training Manager (Fulfillment)
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expTapestry is a global house of brands that values individuality and creativity. The Training Manager will be responsible for designing and managing training programs across fulfillment centers to ensure operational excellence and leadership development, while overseeing a team of trainers and collaborating with leadership to address training needs.
ApparelFashionRetail
Responsibilities
Design and implement operational training programs for fulfillment center processes, safety, and compliance
Develop leadership training initiatives to support career growth and succession planning
Create and maintain structured training frameworks, including SOPs, learning paths, and competency models
Directly manage training staff across three fulfillment centers, ensuring alignment with company standards
Provide coaching, performance feedback, and professional development for training team members
Collaborate with operations leadership to identify training needs and performance gaps
Standardize training content and delivery methods across all sites for consistency and scalability
Monitor and report on training effectiveness using KPIs and feedback mechanisms
Support sustainability efforts through creation of educational materials
Help develop training programs to support performance for associates and leaders
Contribute to Lean initiatives with leadership training in 5S, Continuous Improvement and Audit programs
Ability to travel between fulfillment centers as needed (Jacksonville, Las Vegas, and West Chester)
Stay current on industry best practices and incorporate innovative training solutions
Utilize technology and learning management systems (LMS) to enhance training delivery and tracking, such as Brainshark and We are Learning
Qualification
Required
Bachelor's degree in Human Resources, Business, EHS, or related field, or work equivalent experience
5+ years of experience in training and development, preferably in a high-volume operational environment
Strong leadership and team management skills with experience supervising multi-site teams
Excellent communication, presentation, and organizational skills
Proficiency in LMS platforms and Microsoft Office Suite; experience with e-learning tools is a plus
Effectively able to manage multiple projects and conflicting priorities
Preferred
Experience in fulfillment, logistics, or manufacturing environments
Knowledge of adult learning principles and instructional design methodologies
Experience operating and certifying others on PIT equipment
Company
Tapestry
Tapestry is a global house of brands that embraces the exploration of individuality.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.13B2025-05-22Post Ipo Debt· $2B
2024-12-04Post Ipo Debt· $1.5B
2023-11-15Post Ipo Debt· $1.63B
Leadership Team
Joanne C. Crevoiserat
Chief Executive Officer
Scott Roe
Chief Operating Officer and CFO
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