Blue Shield of California · 11 hours ago
Product Manager, Consultant
Oakland, CA, United States
Full-time
Hybrid
Senior Level
$139K/yr - $208K/yr
6+ years expBlue Shield of California is a leading healthcare technology provider dedicated to transforming care and enhancing experiences for members. The Product Manager, Consultant will drive the strategy and delivery of digital solutions, ensuring a clear and user-friendly member experience while integrating advanced technologies such as AI and machine learning.
Financial ServicesHealth InsuranceNon Profit
No H1B
Responsibilities
Define and execute product strategy for assigned digital experience components
Manage the end-to-end product lifecycle, from concept through delivery and optimization
Collaborate with UX, engineering, and data teams to deliver intuitive, member-centric solutions
Analyze customer feedback, member feedback and market trends to inform product decisions
Establish and monitor product outcomes to measure success and drive continuous improvement
Partner with internal stakeholders and product leadership to align initiatives with organizational goals, our product strategy and roadmap.)
Manage and collaborate with external stakeholders, vendors or customers to define, execute and launch
Ensure compliance with regulatory requirements
Advocate for the member experience across all digital touchpoints
Drive innovation by identifying opportunities to enhance usability and engagement
Leverage AI-driven tools and models to enhance member experience functionality
Develop new perspectives and innovative approaches on health plan customer or member problems
Guide, coach and train internal and external stakeholders about product features, product roadmap and related operational processes
Monitor competitive landscape; develop and execute strategic priorities to build and maintain a competitive product in the market
Collaborate closely with Product Marketing to craft compelling positioning and messaging, align go‑to‑market strategies with product capabilities, and ensure that customer insights inform both roadmap decisions and launch plans.)
Qualification
Required
BA/BS in Business, Finance, Economics, Public Health, or Information Technology
Minimum 6 +years in Product Management, Management Consulting, or Entrepreneurship required
Required experience in healthcare, specifically health plan experience
Strong strategic thinking and ability to translate complex requirements into actionable solutions
Excellent communication and stakeholder management skills
Subject matter expert (SME) understanding of healthcare benefits, cost transparency tools, and/or claims processes and demonstrated ability to apply knowledge within health insurance or health systems required
Experience working in agile development environments required
Data-driven mindset with proficiency in analytics tools required
Knowledge of AI concepts and ability to apply them in product development required
Proven ability to ideate, design, develop and launch web and mobile digital products that enhance user experience and drive engagement required
Preferred
Graduate degree (e.g. MBA) is highly desirable
Digital consumer platform experience preferred
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Culp
Senior Vice President, Government Markets
Gregory Siebert
Senior Vice President Provider Partnerships & Network Management
Recent News
2026-01-13
Fierce Healthcare
2025-12-15
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