COCC · 21 hours ago
Operations Scheduler # 527
Avon, CT, USA
Full-time
Hybrid
Mid Level
3+ years expCOCC is an industry-leading fintech provider delivering innovative technology solutions. They are seeking a highly motivated Operations Analyst I to maintain and support automation scheduling tools and related applications, ensuring proper setup and functioning while assisting with product evaluations and implementations.
ConsultingFinanceInformation TechnologySoftware
No H1B
Responsibilities
Install the AppWorx automation tool on established servers with support from an Operations Analyst II
Set up and support processes co-owned by Item Processing and Operations
Assist with product evaluations, implementations, system enhancements, upgrades, and issue resolution
Perform system maintenance, including recurring password changes per COCC security policy
Review and manage CollaborateNow tickets to ensure timely issue resolution
Adhere strictly to Change Control and procedural requirements
Provide support for off-hours production issues
Assist operations staff as needed
Monitor AppWorx to ensure proper setup and functioning
Review logs for failures across all applicable platforms
Review daily and nightly reports to confirm successful production, transmissions, and backups
Test software upgrades prior to live deployment with guidance from an Operations Analyst II
Coordinate upgrades in accordance with Change Control processes
Work and communicate effectively as part of a team
Participate in Disaster Recovery testing
Qualification
Required
Knowledge of Linux operating systems and technical concepts
Strong analytical and troubleshooting skills with exceptional attention to detail
Experience working with an automation scheduler tool
Bachelor's degree in Computer Science or equivalent work experience
Minimum three years in a technical support discipline (network, infrastructure, system admin, advanced support, systems analyst, development, etc.)
Minimum 2–3 years' experience with an automated scheduling tool (e.g., Tidal Automation, JAMS)
Preferred
Knowledge of general programming concepts
Knowledge of Powershell and/or SQL is a plus
Benefits
Hybrid work schedule and generous PTO for work/life balance
Customized onboarding and role-specific training
Career pathing programs and professional development
Access to industry-leading training (SANS, PluralSight, CBTNuggets)
Competitive compensation and comprehensive benefits
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition reimbursement and one-on-one career coaching
DEIB initiatives that encourage you to bring your whole self to work
Financial wellness support and peer recognition programs
Company
COCC
COCC is an information technology company that offers technology services from core processing to business process management.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$121.98M2025-05-07Series Unknown· $13.88M
2023-05-08Series Unknown· $9.15M
2021-06-04Series Unknown· $9.58M
Leadership Team
Lisa Jacobi
SVP, Chief HR Officer
Matt L'Heureux
SVP & Chief Innovation Officer
Recent News
Hartford Business Journal
2025-07-17
SEC
2025-05-19
Company data provided by crunchbase