Front · 2 hours ago
Senior Product Manager, CPX
San Francisco, CA
Full-time
Hybrid
Senior Level
7+ years expFront is the leading AI-powered customer service platform built for collaboration. As the Product Manager for the Core Experience team, you will be responsible for driving the strategy, roadmap, and execution of Front’s core inbox experience across various platforms while collaborating with cross-functional teams to deliver innovative solutions.
CollaborationCRMCustomer ServiceSaaSUnified Communications
Responsibilities
Define and communicate product vision, strategy, and goals based on customer insights, market research, and business objectives
Prioritize product roadmap, define product requirements, and lead development process from concept to launch in partnership with cross-functional teams
Use quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to inform product decision-making
Work collaboratively with and drive alignment among key stakeholders across the organization, including executives, engineering & design teams, sales, marketing, etc
Qualification
Required
7+ years of experience in product management, or related roles, in a technology-driven environment
Excellent communication and collaboration skills: you can manage senior and executive stakeholders
Execution-oriented: You're highly organized; you're comfortable managing many work streams; you know how to make the right trade-offs; you help teams ship on time
Customer empathy: You are a champion of the customer and can ship product improvements that address key customer pain points and bring delight
Impact driven: You understand how your work drives business impact and can lead your team to focus on high-impact work
Strong design and systems thinking skills: You can break down complex problems, understand interdependencies, and envision cohesive, scalable solutions that prioritize user experience
Demonstrated ability to incorporate AI-powered solutions to help users work faster and more effectively
Benefits
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
Company
Front
Front is a communication hub for building strong customer relationships on digital channels.
201-500 employees
H1B Sponsorship
Front has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$203.6MKey Investors
Sequoia CapitalSocial CapitalUncork Capital
2022-06-28Series D· $65M
2020-01-22Series C· $59M
2018-01-24Series B· $66.5M
Leadership Team
Dan O'Connell
Chief Executive Officer
Laurent Perrin
CTO & Co-founder
Recent News
FundersClub
2026-01-21
vcnewsdaily.com
2025-12-12
Company data provided by crunchbase