TRL Systems, Inc. · 7 hours ago
Fire Service and Repair Technician
Tustin, CA
Full-time
Onsite
Entry, Mid Level
2+ years expTRL Systems, Inc. has been ensuring safety for over 42 years, specializing in Fire Alarm, Nurse Call, and Security systems. The Fire Service and Repair Technician will troubleshoot and repair fire alarm safety systems, build customer relationships, and perform routine maintenance while ensuring adherence to company policies.
Consumer ElectronicsInformation TechnologySecurity
Responsibilities
Troubleshoot and repair fire alarm safety systems (Edwards, Honeywell, Silent Knight, Fire Lite, Potter, etc)
Use hand tools and power tools to diagnose addressable and conventional fire alarm systems
Service existing and/or new customers by understanding work orders, planning a daily travel schedule, reviewing customer concerns, conducting tests, and resolving problems timely
Enters accurate billable time and products to all service tickets in the company CRM system, entering and updating the appropriate field of the service ticket and entering a complete and through ticket resolution
Ensures that Service Ticket accurately represents work performed, reviews resolution with customer and obtains sign-off of work performed; uploading to service ticket before leaving the customer site
Understands the functionality and can service several types of Fire Life Safety systems installed
Adheres to all TRL Fleet policies and procedures and maintains both the appearance of their assigned vehicle and its inventory. Follows all inventory management procedures
Qualification
Required
2-5+ years of experience troubleshooting fire alarm systems
EST3 certification (or ability to obtain within one year)
High school diploma (or equivalent)
Valid California Driver License (or ability to obtain one) and proof of auto insurance
Punctuality and regular attendance
Ability to Drive for 2+ hours in a work shift/day, daily
Ability to drive, walk, bend, stoop, hear, and speak, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Move/Transport items weighing 20 pounds, occasionally
Position self to work in confined spaces, occasionally
Pushing/Pulling using upper extremities, daily
Stand or Sit for long periods (4+ hours), daily
Benefits
Medical insurance
Dental insurance
Life insurance
401k plan
Paid holidays
Paid Time Off
Employee Merit and Longevity Awards
Company Sponsored Events
Training and Development
Career Advancement
Company
TRL Systems, Inc.
Safety and security should always be top priority.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Mark Purdy
CEO
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