Swoon · 8 hours ago
User Experience Designer
Swoon is seeking a Senior UX Designer II to lead innovation projects focused on Generative AI across their business and product lines. The role involves collaborating with cross-functional teams to identify user needs and design strategic AI-driven solutions while advocating for user-centered design principles.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Lead discovery projects that explore user needs, external market conditions, and internal constraints to identify innovation opportunities
Define and apply appropriate Innovation Design methodologies, including AI-augmented research and prototyping tools, to address complex business challenges while ensuring alignment with project goals and timelines
Create tailored testing plans in collaboration with dedicated researchers, defining multi-method plans that blend qualitative and quantitative approaches to ensure design and innovation decisions are grounded in robust evidence
Syntheise insights from user, customer, and business perspectives, translating them into actionable design strategies with a focus on AI-assisted intelligent user experiences
Facilitate workshops and collaborative sessions with cross-functional teams, exploring how GenAI can enable novel value propositions and enhance design concepts
Coordinate the creation and presentation of project learnings and key updates for diverse audiences, including executive stakeholders, with clear articulation of opportunities and risks
Advocate for user-centred design principles while also promoting responsible and ethical use of AI in design
Mentor and guide team members in adopting Innovation Design methodologies and experimenting with GenAI-powered design workflows
Master Innovation Design methodologies such as Design Thinking or Lean Startup to uncover user insights and validate product propositions, integrating AI where it can accelerate research, ideation, and validation
Collaborate with UX Researchers to leverage user insights and explore AI-enabled methods for rapid synthesis and testing
Contribute to the development of strategic directions for customer-facing products and applications, with particular focus on how AI can create differentiated and scalable solutions
Engage stakeholders in the product innovation approach to deliver value and growth, encouraging creativity and decision-making
Challenge conventional thinking with confidence and a forward-looking vision, highlighting opportunities where GenAI can disrupt or transform user experiences
Foster an environment of collaboration, valuing input from diverse perspectives while encouraging responsible experimentation
Qualification
Required
Proven experience as a UX Designer or Innovation Designer, with a focus on leading cross-functional, time-bound projects and validating user needs and product-market fit
Business literacy and understanding of how large-scale organizations operate
Familiarity with Agile and Innovation methodologies, and user-centred design processes
Demonstrates strong understanding of Generative AI technologies and their implications for design
Proficient in design software (e.g., Figma, Sketch, Axure)
Preferred
Exposure to GenAI applications in research, design, or prototyping workflows is strongly preferred
Experience with design software (e.g., Figma, Sketch) is preferred
Familiarity with general purpose AI tools (e.g., ChatGPT, Notebook LM, Midjourney) as well as specialized AI Design tools (e.g., Lovable, Cursor, etc.) is highly desirable
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.