Mill Steel Company · 1 day ago
Inside Sales Account Manager
Grand Rapids, MI
Full-time
Onsite
Entry, Mid Level
2+ years expMill Steel Company, headquartered in Grand Rapids, Michigan, is a team of over 400 employees committed to high-quality service. As a Transactional Inside Sales Account Manager, you will manage a fast-paced portfolio focused on customer inquiries and quick-turnaround shipments, collaborating with various teams to ensure a best-in-class customer experience.
ManufacturingMining
No H1B
Hiring Manager
Shelby Moxley
Responsibilities
Deliver fast, accurate customer service by responding quickly to customer purchase orders and requests
Enter orders accurately and promptly, ensuring all specifications are captured correctly
Ensure timely delivery of customer orders
Point of contact for all matters specific to the day-to-day transactional needs
Build and maintain strong relationships with customers who primarily purchase based on market conditions, quick-turn needs, or just-in-time requirements
Understand customer needs, offer solutions to meet them, and effectively communicate these needs to fulfillment teams (i.e. production, logistics, purchasing, outside processing, etc.)
Monitor key transactional metrics such as quote turnaround time and on-time delivery
Prepare reporting for management and outside sales team members
Manage customer aging inventory
Review pricing and confirm accuracy
Qualification
Required
Preferred bachelor's degree in business or related field
2 – 3 years sales or business operations experience
Excellent verbal and written communication
High level problem-solving, attention to detail and analytical skills
Customer focused mindset
Ability to work collaboratively in a fast-paced, high-volume transactional sales environment
Proficient in CRM software
Proficient with Microsoft Office applications including Outlook, Word, Excel, and Teams
Experience with Microsoft D365 Finance and Operations business systems
Benefits
Team oriented environment
Pet friendly office
Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
Awarded “National Best & Brightest Elite Winner”
2010 – Elite Winner in Recognition & Retention
2016 – Elite Winner in Community Initiatives
2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
2020 – Elite Winner in Communication & Shared Vision
Company
Mill Steel Company
Mill Steel Company is a mining & metals company providing hot rolled, cold finished, and pre-painted steel products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Hauncher
Chief Financial Officer
Evan Keebler
Vice President of Sales
Recent News
2025-08-19
Maryland Daily Record
2024-11-06
Company data provided by crunchbase