Intellectt Inc · 5 days ago
System Administrator-(Verint servers)
United States
Contract
Remote
Mid LevelIntellectt Inc is seeking a System Administrator for Verint servers responsible for the installation, configuration, maintenance, and optimization of Verint systems. This role ensures high availability and performance of the Verint environment while collaborating with various IT teams to support business-critical functions.
Information TechnologyRecruitingStaffing Agency
Hiring Manager
Bhanu chowdary
Responsibilities
Administer, configure, and maintain Verint servers, applications, and associated components
Monitor system performance, recording health, storage utilization, and application availability
Perform routine audits of data retention policies, and system logs
Apply Verint patches, software updates, and version upgrades in coordination with vendor support
Troubleshoot Verint system issues, including failures, integration errors, or performance degradation
Provide Tier 2/Tier 3 support for user requests and escalations related to Verint issues
Manage storage tiers, archive processes, and retention schedules based on compliance requirements
Ensure proper configuration of backup and disaster recovery processes
Support and maintain Verint integrations with voice platforms (e.g., SIP, VoIP, PBX, SBCs), contact center solutions, and desktop environments
Work closely with network and telecom teams to validate call flows, routing, and trunk configurations impacting recording
Qualification
Required
Installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure
Ensuring high availability, performance, and compliance of the Verint environment
Collaboration with IT, Networking, Security, and Operations teams
Administer, configure, and maintain Verint servers, applications, and associated components
Monitor system performance, recording health, storage utilization, and application availability
Perform routine audits of data retention policies and system logs
Apply Verint patches, software updates, and version upgrades in coordination with vendor support
Troubleshoot Verint system issues, including failures, integration errors, or performance degradation
Provide Tier 2/Tier 3 support for user requests and escalations related to Verint issues
Manage storage tiers, archive processes, and retention schedules based on compliance requirements
Ensure proper configuration of backup and disaster recovery processes
Support and maintain Verint integrations with voice platforms (e.g., SIP, VoIP, PBX, SBCs), contact center solutions, and desktop environments
Work closely with network and telecom teams to validate call flows, routing, and trunk configurations impacting recording
Company
Intellectt Inc
Intellectt Inc.
Founded in 2018
1001-5000 employees
H1B Sponsorship
Intellectt Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (271)
2024 (255)
2023 (312)
2022 (372)
2021 (217)
2020 (134)
Funding
Current Stage
Late StageCompany data provided by crunchbase