DigiPen Institute of Technology · 13 hours ago
Associate Director of Financial Aid
Redmond, WA 98052, USA
Full-time
Hybrid
Senior Level, Lead/Staff
$84K/yr - $84K/yr
3+ years expDigiPen Institute of Technology is a small college that offers various undergraduate and master’s degree programs. The Associate Director of Financial Aid supports the mission of the Office of Financial Aid by helping students navigate funding resources while ensuring compliance with regulations.
EducationHigher EducationUniversities
Responsibilities
Manage weekly processing schedule and assigning Advisor of the Day duties
Monitors and implements polices and processes that ensures departmental and institutional adherence to federal, state, and college financial aid regulations, policies, and guidelines
Develops and manages staff training calendar
Manage Transfer Monitoring process
Manage and oversee coordination of Private Loan processing in ELM
Develop and monitor Internal Controls. Assists with the development of internal controls reports in Argos
Manage Internal Audit Process
General Audit
Document Audit
Summer Audit
VA Audit
Manage Verification processes, policies, and internal audits
Manage and maintain institution’s financial aid website in conjunction with Marketing and Communications Office
Manages the VA Advisor, oversees and trains new program manager duties for Veteran's Administration
Develop and add cost of attendance budgets to the systems
Serves as dual control and backup for key responsibilities of the Director of Financial Aid
Performs the following data management duties: manages and analyzes data in a manner that facilitates compliance monitoring, accurate reporting and record-keeping, and develops standard and ad-hoc reports as needed
Performs the following systems analyst duties: develops new processes or adjusts current processes to address concerns of efficiency and compliance, creates tracking tools that monitor adherence to compliance, and troubleshoots problems with computer systems
Manages and reconciles Campus-Based Program funds. Liaisons with Human Resources on the management of federal work study program on campus
Provide training and guidance to the team regarding regulatory guidelines, internal policy and procedures, student files, and special cases
Counsels prospective and current students/families regarding the availability of funding sources, financial aid eligibility, application procedures, aid programs, packaging policies, costs, billing processes, indebtedness, debt management, and financial planning
Provides excellent service to students, their families, and other departments. This requires interactions that are calm and gracious under difficult situations along with the capability of explaining complex and confusing regulations
Meet with stakeholders on campus to perform cross-functional collaboration to address issues that impact Financial Aid processes and institutional eligibility
Represents the department at special events such as Open House, Accepted Open House, and Information Sessions etc
Assists with other projects as needed
Assists with federal, state, VA, and accrediting agency audits
Attends off-site training conference workshops as needed
Update financial aid office publications
Other duties as assigned
Qualification
Required
Bachelor's Degree with emphasis in Business, Accounting or related degree or equivalent of years in experience
3 to 5 years of experience in a high-volume, customer-oriented financial aid office with extensive personal computer experience
Must be punctual, able to work with constant interruptions and pressure of deadlines, and willing to work evenings and weekends when required
Must enjoy working with the public and be able to relate well to college students, faculty, and staff
Professional conduct committed to student-focused service and ability to work in an environment demanding confidentiality are required
Must be able to work both independently and as part of a team to reach goals
Exceptional written and oral communication skills that transcend diverse audiences
Working knowledge of the financial aid regulations associated with the Department of Education, accrediting bodies, and state and federal regulatory agencies required
Knowledge of state and federal financial aid systems in PC computing environment (EDE, COD, NSLDS, EFT Processing, Online, FAA Access)
Advanced skills in spreadsheet and word processing software programs
Ability to quickly comprehend and execute new computer programs
Knowledge of financial aid terminology and needs analysis
Ability to read and interpret government regulations
Preferred
Master's degree in a related discipline
Previous management experience in higher education
Benefits
Dental, medical, and vision (begins the first of the month following 60 days of employment)
Two weeks of vacation in the first year, with increasing accrual each year thereafter
14 paid holidays
An additional paid week off between Christmas and New Years
401K after one year FT service, match vested immediately
Company-paid short- and long-term disability and life insurance after one year
Free DigiPen tuition for yourself to start; discounts for family after one year
Complimentary soda, coffee, and tea
Free campus parking
Company
DigiPen Institute of Technology
DigiPen Institute of Technology is a for-profit university located in Redmond, Washington
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Gats
CFO
Christopher Comair
Chief Operating Officer
Company data provided by crunchbase