Microchip Technology Inc. · 23 hours ago
Engineer II-Computer Systems
MA - Beverly Tozer
Full-time
Onsite
Entry, Mid Level
$70K/yr - $143K/yr
2+ years expMicrochip Technology Inc. is a global leader in technology solutions, seeking an Engineer II – Computer Systems to join their team in Beverly, Massachusetts. The role involves providing Tier-2 Desktop Support, ensuring effective resolution of IT issues for end users while coordinating with other IT teams.
AutomotiveManufacturingSemiconductorWireless
No H1B
U.S. Citizen Only
Responsibilities
Deliver daily technical support for internal desktop systems, including hardware, software, network, security, basic server, and storage infrastructure for over 250 users
Install, configure, and troubleshoot Windows XP, 7, 10, and 11 operating systems, workstations, smartphones, and network equipment in a heterogeneous environment
Manage user and computer objects within Active Directory
Perform Windows imaging for break-fix scenarios and new computer equipment
Analyze, install, modify, and support operating systems, databases, and utility software
Resolve escalation tickets in a timely manner
Conduct routine backup operations for the Beverly facility
Provide support and troubleshooting for basic Unix/Linux requests and issues
Operate and maintain internal data communication systems across multiple platforms and protocols, including VoIP
Assist the Information Services Support Manager in standardizing organizational processes, procedures, and policies
Participate in the development of information technology and infrastructure projects as needed
Provide remote support for assigned off-site offices and a limited number of home users
Travel to other Microchip facilities in North America may be required
Qualification
Required
Bachelor's degree in Computer Science with a minimum of 2.5 years' experience in an IT support environment
Must be a U.S. citizen or permanent resident
Excellent customer service and communication skills
Positive attitude and proactive approach to problem-solving
Willing to learn and adapt with new and existing technology
Strong experience with Windows 11, Active Directory, and Office 365 in a heterogeneous environment
Ability to support multiple users daily
Capable of working in a high-pressure, fast-paced environment supporting over 250 users
Comfortable working within a tiered support structure
Strong technical aptitude and proven problem-solving abilities
Preferred
Demonstrated leadership abilities
ITIL Foundation certification
Experience supporting engineering lab environments
Familiarity with the ServiceNow ticketing system
Previous experience with Microchip Desktop Support Systems
Benefits
Health benefits that begin day one
Retirement savings plans
Industry leading ESPP program with a 2 year look back feature
Company
Microchip Technology Inc.
Microchip Technology Inc. is a leading semiconductor supplier of smart, connected and secure embedded control solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.42BKey Investors
Opportunity Now ColoradoSevenBridge Financial GroupSequoia Capital
2025-03-21Post Ipo Equity· $1.32B
2024-05-29Post Ipo Debt· $1.1B
2024-03-19Grant· $1.06M
Leadership Team
Steve Sanghi
CEO and President
Rich Simoncic
Chief Operating Officer
Recent News
2026-01-23
GlobeNewswire
2026-01-22
Company data provided by crunchbase