New York State Police · 16 hours ago
Business Systems Analyst 1
The New York State Police is seeking a Business Systems Analyst 1 to support the creation and maintenance of IT systems and business processes. This role involves working with stakeholders to gather requirements, develop documentation, and facilitate communication between technical staff and business users.
GovernmentLaw EnforcementNon ProfitPublic Safety
Responsibilities
Work closely with program staff to elicit, analyze, communicate and validate requirements for changes to business systems and processes
Developing project or system documentation such as: User Guides and Training Materials, Business Requirement Documents, Use Cases, "As-Is" and "To-Be" Documents, and Process and Workflow Diagrams
Develops test data and scenarios, tests systems functions, and documents the results
Work with business units and vendors to troubleshoot and provide technical assistance; including documenting steps taken to identify defects and resolve problems with agency applications and hardware
Interact with ITS staff, business users and stakeholders as necessary to determine and implement functional and technical requirements
Conduct Gap Analysis to explore current functionality and identify gaps with new or upgraded systems
Understand State Police current operational needs and ensure technology infrastructure stays current viable for the State Police while working with the Office of Information Technology to communicate the State Police initiatives and business needs
Qualification
Required
A Bachelor's Degree or higher in Computer Science, Computer Information Systems, Management Information Systems, Information Technology, Business Administration, Criminal Justice, Data Analytics or related field
An Associate's Degree With Two (2) Years Of Business Analysis Experience Where Your Primary Duty Was Performing Three Of The Five Following Activities
A New York State employee with two (2) years of Public Safety experience, with one (1) year of service in a title allocated to a salary grade 14 or higher, showing a work history which reflects independent accomplishment, ability to work under pressure/deadlines and knowledge of applications supporting Public Safety, and an understanding of the rules, regulations, and policies
Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, Joint Application Development (JAD) Sessions)
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis)
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document (BRD), Fit-Gap Analysis, Impact and feasibility Analysis, Change Management Analysis)
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals
Verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders