ASSA ABLOY Group · 14 hours ago
Coordinator, Technical Service
Kenosha, WI
Full-time
Onsite
Entry Level
2+ years expASSA ABLOY Group is a global leader in access solutions, and they are seeking a Technical Service Coordinator with customer service experience. This role involves interfacing with customers for door parts inquiries, generating quotes, processing warranty requests, and maintaining product knowledge.
BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home
Responsibilities
Interfacing with customers via phone and email for incoming door parts inquiries
Generation of quotes
Process warranty parts requests
Act as liason between customers, technical service and warehouse
Maintain working knowledge of product configurations and identification
Qualification
Required
Associates' degree or equivalent experience in customer service, technical support or parts processing
Two+ years experience in a parts sales, order processing or technical customer support
Knowledge of Microsoft 365 programs, CRM and ERP/JDE strongly preferred
Company
ASSA ABLOY Group
ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Callaghan Innovation
2020-10-09Grant· $0.01M
Leadership Team
Eva Karlsson
Vice President Business Area Air Handling Cooling & Heating
John McGuire
Vice President of Corporate Development - Yale & August Home
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2025-12-05
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