Triton Recovery Group · 6 hours ago
Collections Manager
Triton Recovery LLC is a fully insured and bonded commercial collection firm specializing in the Merchant Cash Advance industry. They are seeking a skilled Collections Manager to lead a team of collectors, ensure compliance with internal policies, and drive recovery performance through strategy and analytics.
CommercialDebt CollectionsFinancial Services
Responsibilities
Lead, develop, strong cross-talk, and motivate collection agents to maximize recovery rates and efficiency
Monitor and track key performance indicators (KPIs)
Foster a results-driven, compliant, and professional collections culture
Develop and implement collection strategies based on risk level, payment behavior, and merchant financial analysis
Manage the inventory to ensure it is worked properly
Escalate high-risk or non-responsive accounts for legal, UCC, or litigation review
Work with our admin team and in-house legal team to resolve issues and recover funds
Qualification
Required
Proven background in collections or financial services, with leadership experience
Proven ability to lead teams, drive performance, and meet recovery targets
Proficiency with CRM/collections software and Microsoft Office Suite (Outlook, Excel)
Ability to find creative solutions for complex merchant situations
Excellent verbal and written communication skills
Excellent negotiation and conflict-resolution skills
Strong customer service skills
Ability to handle confidential information with discretion
Strong attention to detail and accuracy
Reliable, punctual, and dependable
Preferred
Working knowledge of UCC process, post-judgment remedies, lien enforcement, and litigation escalation
Experience working with high-volume portfolios
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off (PTO)
Holidays off
401(k)