Indiana University · 19 hours ago
Administrative Assistant
Indianapolis, IN
Full-time
Onsite
Mid Level
4+ years expIndiana University is a nationally recognized research center dedicated to the study of Alzheimer's disease and related dementias. The Administrative Assistant will support multi-core clinical and research operations, manage participant communications, and provide general administrative support.
Higher Education
Responsibilities
Serves as a central administrative and participant-facing resource for the IADRC, supporting multi-core clinical and research operations across the Clinical Core, Neuroimaging Core, Outreach, Recruitment and Engagement Core, and affiliated studies
Coordinates participant visit scheduling in collaboration with clinicians and research staff, aligning provider availability and managing complex, multi-visit research schedules
Serves as the primary point of contact for all IADRC participant communication, including managing incoming calls, centralized phone lines, and shared inboxes, and routing inquiries appropriately
Prepares, distributes, and tracks participant materials, including visit packets, consent documents, and correspondence
Processes participant payments
Completes reminder calls, texts, and follow-ups for screenings, research visits, imaging appointments, lumbar puncture visits, affiliated studies, and Return-of-Results communications
Provides general administrative and operational support, including supply ordering, participant reimbursement processing, meeting preparation, parking validation, and event support
Provides administrative support to executives, exercising confidentiality, tact, and diplomacy
Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc
Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately
Manages executive's calendar, meetings, travel, correspondence, and budget
Acts as informal resource for colleagues with less experience; responds to more complex or escalated inquiries
Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided
May perform other duties related to maintaining an internal website and/or working with social media
Qualification
Required
High school diploma or equivalent (such as HSED or GED)
4 years of relevant experience
Excellent organizational skills
Demonstrates ability to maintain confidential information
Strong verbal communication and listening skills
Excellent collaboration and team building skills
Demonstrates excellent judgment and decision-making skills
Effective conflict management skills
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
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