Express Employment International · 15 hours ago
Customer Service / Sales Support - Urgently Hiring
Minnetonka, MN
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrExpress Employment Professionals is a boutique apparel company seeking a dynamic and enthusiastic Customer Service Representative. In this vital role, you will deliver exceptional support to clients, assisting with inquiries, processing transactions, and fostering customer satisfaction in a fast-paced environment.
Staffing & Recruiting
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring clear and courteous communication at all times
Provide comprehensive customer support by troubleshooting issues, answering questions about products or services, and guiding clients through solutions with confidence
Assist customers with transactions including cash handling, order processing, and data entry into our systems with accuracy and attention to detail
Maintain detailed records of customer interactions, transactions, and feedback using data management software
Assist Sales Rep with any duties for our brand- steaming, organizing, etc
Collaborate with team members to resolve complex issues quickly and efficiently while adhering to phone etiquette standards
Support client services by identifying opportunities for upselling or cross-selling relevant products or services that meet customer needs
Manage multiple tasks simultaneously in a fast-paced environment while maintaining a positive attitude and excellent communication skills
Qualification
Required
Fluency in English is required
Strong computer skills including proficiency in Microsoft Office applications such as Word, Excel, are essential
Excellent phone etiquette combined with clear verbal communication skills is crucial for success in this role
Demonstrated ability to handle data entry accurately and efficiently while managing multiple tasks under pressure
Good analysis skills to evaluate customer needs and provide appropriate solutions promptly
Preferred
Previous experience in call center environments or customer support roles is preferred
Company
Express Employment International
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bob Funk Sr.
Co-Founder, President and Board Member
ELLIOTT EISEMAN
PRESIDENT & CO-FOUNDER
Recent News
Express Employment Professionals
2025-10-03
Express Employment Professionals
2025-09-24
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