TRL Systems, Inc. · 13 hours ago
Fire Service and Repair Technician
TRL Systems, Inc. has been keeping people and their property safe for over 42 years, specializing in Fire Alarm, Nurse Call, and Security systems. As a Fire Service and Repair Technician, you will troubleshoot and repair fire alarm systems, build customer relationships, and ensure service requests are resolved efficiently while adhering to company policies.
Consumer ElectronicsInformation TechnologySecurity
Responsibilities
Troubleshoot and repair fire alarm safety systems (Edwards, Honeywell, Silent Knight, Fire Lite, Potter, etc)
Use hand tools and power tools to diagnose addressable and conventional fire alarm systems
Service existing and/or new customers by understanding work orders, planning a daily travel schedule, reviewing customer concerns, conducting tests, and resolving problems timely
Enters accurate billable time and products to all service tickets in the company CRM system, entering and updating the appropriate field of the service ticket and entering a complete and through ticket resolution
Ensures that Service Ticket accurately represents work performed, reviews resolution with customer and obtains sign-off of work performed; uploading to service ticket before leaving the customer site
Understands the functionality and can service several types of Fire Life Safety systems installed
Adheres to all TRL Fleet policies and procedures and maintains both the appearance of their assigned vehicle and its inventory. Follows all inventory management procedures
Qualification
Required
2-5+ years experience troubleshooting and repairing fire alarm systems (i.e. EST3, Notifier, Silent Knight, Fire Lite, etc)
High school diploma (or equivalent)
Valid California Driver License (or ability to obtain one) and proof of auto insurance
Ability to Drive for 2+ hours in a work shift/day, daily
Ability to drive, walk, bend, stoop, hear, and speak, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Move/Transport items weighing 20 pounds, occasionally
Position self to work in confined spaces, occasionally
Pushing/Pulling using upper extremities, daily
Stand or Sit for long periods (4+ hours), daily
Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, etc
Benefits
Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
Company Sponsored Events: Family-friendly events with food, games and prizes
Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential