by Landmark · 1 day ago
Learning and Development Manager
Plainfield, NJ
Full-time
Onsite
Mid, Senior Level
3+ years expBy Landmark Hospitality is a vertically integrated hospitality company operating 15+ restaurants, event venues, and boutique hotels across New Jersey and Pennsylvania. The Manager of Learning & Development is responsible for executing and continuously improving the company’s training, development, and hiring programs across a multi-unit events, restaurant and hotel organization.
Event ManagementEvents
Responsibilities
Execute and manage company-wide L&D programs aligned with operational needs, brand standards, and growth plans
Own onboarding programs for hourly, management, and corporate employees, ensuring consistency across locations
Design and facilitate leadership development programs for supervisors and managers
Partner with Operations, Culinary, Events, Hotel and corporate teams to identify skill gaps and training priorities
Develop and maintain training content related to:
Service and operational standards
Leadership and people management
Compliance and required training (harassment prevention, wage & hour, food safety, etc.)
Manage learning platforms and tools (LMS, digital training resources, internal documentation)
Track and report on training effectiveness using metrics such as retention, promotion rates, completion rates, and performance feedback
Partner with operations and events leaders to understand staffing needs and hiring timelines
Track recruiting metrics such as time-to-fill, turnover trends, and hiring volume
Support and scale a train-the-trainer model across locations
Partner closely with company leadership on performance management, employee engagement, and retention initiatives
Collaborate with Operations leadership to ensure training programs are practical, relevant, and operationally sound
Support company culture initiatives and values-based training
Ensure all training and hiring practices comply with applicable labor laws and company policies
Qualification
Required
3+ years of experience in Learning & Development or Training leadership, preferably within hospitality, restaurants, events, or service-based organizations
Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously
Comfortable facilitating training sessions and working directly with managers and frontline teams
Strong communication and interpersonal skills
Ability to work at Homebase as well as to support field operations across the company portfolio
Preferred
Multi-unit restaurant or hospitality group experience
Exposure to leadership development or management training programs
Familiarity with New Jersey and Pennsylvania labor market dynamics
Experience supporting growth or operational change initiatives
Benefits
401(k) with company match
Comprehensive Health Insurance
Dining privileges across Landmark properties
Professional development and career growth opportunities
Company
by Landmark
by Landmark was founded in 2001 with the opening of their first Jersey City waterfront property.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Grogan
Chief Financial Officer
Thomas McAteer
Chief Operating Officer
Recent News
Company data provided by crunchbase