Contra Costa County · 10 hours ago
Social Service Program Analyst
Contra Costa County, CA
Full-time
Onsite
Entry, Mid Level
$100K/yr - $122K/yr
2+ years expContra Costa County’s Employment and Human Services Department is seeking a Social Service Program Analyst to develop, analyze, and distribute policies for various social service programs. This role involves conducting studies, providing recommendations, and performing administrative and budgeting tasks to ensure effective program operation.
Government
Responsibilities
Providing guidance to staff on child welfare and Workforce Services program mandates, as well as county-specific practices
Reviewing and interpreting new policies and program initiatives, then developing clear implementation plans
Assessing the effectiveness of current policies and practices, recommending and implementing necessary updates
Staying up to date on relevant state and federal mandates
Collecting and analyzing data to evaluate workflow and improve service delivery
Qualification
Required
Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, social or behavioral science or a closely related field
Two (2) years of full-time (or the equivalent of full-time) experience in either a supervisory or administrative capacity in a public human services agency; or Three (3) years of full-time (or the equivalent of full-time) experience in a public human services agency's child welfare program performing duties at the level of a Social Worker II in Contra Costa County
Ability to communicate effectively, both verbally and in writing
Ability to gather and analyze information to develop well-informed solutions
Ability to work independently while fostering strong collaboration with colleagues
Demonstrates a strong work ethic, commitment to excellence, and eagerness to learn and grow
Ability to represent the Employment and Human Services Department professionally in meetings with stakeholders, other counties, and California state departments
Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
Oral Communication: Engaging effectively in dialogue
Writing: Communicating effectively in writing
Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
Business Process Analysis: Defining, assessing, and improving operational processes and workflow
Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness
Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
Preferred
Proficient in computers, applications, and technology
Working knowledge of federal, state, and county regulations and policies
Experience administering programs or delivering services related to program eligibility and child welfare
Practical experience collaborating with employees across various bureaus or departments to address complex issues within a large organization
Company
Contra Costa County
The County of Contra Costa is home to approximately 1,094,000 residents, and was incorporated in 1850 as one of the original 27 counties of the State of California.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
U.S. Department of Transportation
2024-01-11Grant· $15M
Leadership Team
Cora Young
Executive Assistant II to the CAO
David Newaj
Assistant Chief Infomation Officer
Recent News
2025-12-09
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