Innovative Systems Group · 9 hours ago
Customer Service Representative (Retail Energy)
Houston, TX
Contract
Hybrid
New Grad, Entry Level
$24/hr - $24/hrInnovative Systems Group is seeking a Customer Service Representative for a 1 year contract role. The position requires keen attention to detail and analytical skills, with responsibilities including data entry, utility outreach, and prioritizing customer requests.
ConsultingInformation Technology
Responsibilities
Data entry
Utility outreach
Prioritizing customer requests
Meeting weekly metrics
Handling customer requests and payments
Audit work
Collaborate with internal teams
Provide feedback for process improvements
Interacting with both internal and external stakeholders
Ensure timely onboarding of customers onto the platform
Qualification
Required
Retail Energy experience
Keen attention to detail
Analytical skills
Good customer service experience
Significant data entry tasks
Handling utility outreach
Prioritizing incoming customer requests
Accuracy in handling customer requests and payments
Strong analytical skills to audit work
Collaborating with internal teams
Providing feedback for process improvements
Interacting with both internal and external stakeholders
Meeting weekly metrics and deadlines
Timely onboarding of customers onto the platform
Preferred
Retail Energy experience
Company
Innovative Systems Group
Innovative Systems Group is an information technology company that provides IT management and consulting services.
Founded in 1991
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase