Operation PAR, Inc. · 1 day ago
Benefits Coordinator
Operation PAR, Inc. is a non-profit organization providing comprehensive behavioral health treatment in west Florida since 1970. The Benefits Coordinator is responsible for the day-to-day operations of group benefits programs, ensuring excellent customer service, managing quality benefits plans, and improving existing programs.
Health CareMental HealthNon ProfitWellness
Responsibilities
Works with broker and administrator on new benefits plans and/or vendors to identify those that present the best value
Implements new benefits programs
Serve as a primary contact for plan vendors and third-party administrators
Coordinate transfer of data to external contacts for services, premiums and plan administration
Recommend changes to internal processes to reduce costs and increase efficiency
Document and maintain administrative procedures for assigned benefits processes
Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing
Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
Allocate group health and dental claims monthly and review quarterly
Audit the accuracy and performance of functions performed by benefits staff
Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces
Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs
Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package
Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to all employees
Qualification
Required
Bachelor's degree in human resource management or related field preferred and one year of related benefits or employee benefits administration experience OR 5 years of benefits experience and a minimum of high school diploma
Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases
Project and team management/leadership skills and experience
Proven ability to work effectively in a team environment with associates
Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
Strong analytical skills and a thorough knowledge of plan designs
Ability to understand, evaluate and make judgment on proposals (RFPs)
Knowledge of benefits contract language
Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements
Excellent communication and organization skills
Proficient in Microsoft Word, Excel, and Outlook
Technical knowledge in plan designs, contract compliance, and claims analysis
Experience working with brokers, carriers, and TPAs
Strong understanding of HIPAA, COBRA, and FMLA compliance
Experience in administration, compliance, and audits
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Detail-oriented with a high level of accuracy
Ability to manage multiple tasks and priorities
Strong organizational and time management skills
Must pass level II background check and drug screen
Must have valid driver's license or state ID card
Preferred
SHRM-CP or SHRM-SCP and CEBS professional designations preferred
Familiarity with ADP Workforce Now, Carrier Connections, and Zoom is preferred
Benefits
9 paid holidays per year
3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
Medical/Dental/Vision/Life Insurance
401k matching
Tuition reimbursement
Continuing education, reimbursement for professional certifications, and qualified supervision.