WorldBridge Printing, Packaging & Paper · 20 hours ago
Customer Service Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expWorldBridge Printing, Packaging & Paper is a leading visual solutions provider seeking a Customer Service Manager. In this role, you will lead and mentor an account management team to deliver exceptional client experiences and ensure successful execution of complex print projects.
Staffing & Recruiting
Hiring Manager
Susan Schoenberger
Responsibilities
Leading, mentoring, and managing an account management team to deliver exceptional client experiences
Ensuring successful execution of complex print and visual communication projects
Supporting long-term account growth
Overseeing projects from initial quoting through final delivery
Ensuring all work meets quality standards, budget expectations, and delivery timelines
Collaborating closely with sales, production, design, and logistics teams to streamline workflows, resolve challenges, and improve efficiency across departments
Qualification
Required
5+ years of leadership experience within commercial print, packaging, or the graphic arts industry
Strong understanding of printing processes, substrates, and materials
Proven team leadership and mentoring skills
Excellent communication abilities
Proficiency with MIS/ERP and CRM systems
Company
WorldBridge Printing, Packaging & Paper
For over two decades, WorldBridge Printing, Packaging & Paper Executive Search has been the trusted partner for companies seeking transformative leadership.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gary Bozza
CEO & Managing Partner
Company data provided by crunchbase