Hagerty · 15 hours ago
Claims Fast Track Adjuster
United States
Full-time
Remote
New Grad, Entry LevelHagerty is an automotive enthusiast brand and the world’s largest membership organization, providing specialty insurance for car enthusiasts. They are seeking a Claims Fast Track Adjuster to efficiently adjudicate claims through investigation, evaluation, and negotiation while delivering exemplary customer service.
Auto InsuranceInsuranceInsurTech
Responsibilities
Maintains high availability for insureds and colleagues
Manges their workflow and jumps in to help the team as needed
Makes timely and appropriate contacts with necessary parties, determines, and completes appropriate level of investigation for coverage determination
Determines exposure, establishes adequate initial reserves, and makes timely adjustments to reserve(s) as required
Determines settlement value and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level
Completes appropriate level of investigation to determine coverage
Takes recorded statements from 1st party claimants
Writes coverage letters
Pursues subrogation when appropriate
Handles first party auto property damage losses
Provide backup assistance to claim representatives handling calls in the phone queue
Demonstrates stellar attitude & performance
Must be able to put in extra time if/as needed
Maintaining excellent customer service tracked through Company measurements
Meets or exceeds individual goals to help the department reach its targets
Making appropriate coverage and/or settlement decisions
Setting timely reserves
Consistently produces quality work product
Pursues recovery as applicable
Fuels engagement within the team and department
Quick cycle time and efficient pending management
NPS targets
Quality audit scores
Qualification
Required
Must already be licensed in your Resident State/Designated State and NY
Must be detail oriented and show an elevated level of accuracy
Excellent verbal and written communication skills
Knowledgeable in insurance products and expertise
Exercise decisiveness and execution within their authority
Must have ability to work individually and as a team
Ability to maintain confidential information
Strong problem-solving skills
Strong time management and organizational ability
Must possess a keen interest in self-development
Needs to be reliable, accountable, and trustworthy
Must be able to stay motivated and positive within a high production role
Demonstrate proficiencies with computer software & multitasking
Must maintain impeccable attendance
Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
Company
Hagerty
We're Hagerty, and we help enthusiast drivers insure, buy/sell and enjoy their rides. #NeverStopDriving
Founded in 1983
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$195.6M2025-08-07Post Ipo Secondary· $90.6M
2023-06-23Post Ipo Equity· $80M
2023-06-23Post Ipo Debt· $25M
Leadership Team
Arjun Chowdri
Senior Vice President, Membership & Retention
Gary Chard
Senior Vice President, Operations - Marketplace
Recent News
Broad Arrow Auctions
2025-07-22
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