Cognizant · 6 hours ago
Client Relationship Manager - Consumer Goods
New York, NY
Full-time
Hybrid
Director/Executive
$165K/yr - $175K/yr
14+ years expCognizant is seeking a Client Relationship Manager for the Consumer Goods sector, responsible for managing and nurturing client relationships to ensure satisfaction and retention. The role focuses on delivery management, overseeing project execution, and leveraging sales and marketing expertise to enhance client engagement and drive business growth.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Manage client relationships by understanding their needs and expectations to ensure satisfaction and retention
Oversee delivery management processes to ensure projects are executed efficiently and align with client requirements
Provide strategic insights and recommendations to clients to enhance their business operations and drive growth
Collaborate with internal teams to ensure seamless project execution and address any client concerns promptly
Develop and implement strategies to improve client engagement and foster long-term partnerships
Monitor project progress and performance to ensure timely delivery and adherence to quality standards
Facilitate regular communication with clients to keep them informed about project developments and address any issues
Utilize sales and marketing expertise to identify opportunities for upselling and cross-selling services to clients
Analyze client feedback and market trends to inform strategic decision-making and improve service offerings
Ensure compliance with company policies and industry regulations in all client interactions and project executions
Coordinate with cross-functional teams to leverage resources and expertise for optimal client solutions
Drive initiatives to enhance client satisfaction and loyalty through personalized service and support
Maintain accurate records of client interactions and project details to ensure transparency and accountability
Qualification
Required
Possess a minimum of 14 years of experience in delivery management showcasing expertise in project execution
Demonstrate strong understanding of sales and marketing principles to enhance client engagement
Exhibit excellent communication and interpersonal skills to manage client relationships effectively
Have a proven track record of successful project management and client satisfaction
Show ability to analyze market trends and client feedback to inform strategic decisions
Display proficiency in coordinating with cross-functional teams for optimal project outcomes
Hold a bachelor's degree in business administration marketing or a related field
PMP Certification
ITIL Foundation Certification
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Hindu Business Line
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase