ERP observability Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Vidorra Consulting Group · 8 hours ago

ERP observability Engineer

positionUnited States
timeContract
remoteRemote
senioritySenior Level

Vidorra Consulting Group is seeking a Technical Analyst – Monitoring and Data Insights for a major airline's Information Technology Loyalty Product Platform team. This senior-level role focuses on ensuring operational excellence by utilizing real-time telemetry, dashboards, and log analysis to maintain the stability and performance of loyalty technology solutions.

Industrial AutomationInformation ServicesInformation TechnologySoftware
check
H1B Sponsor Likelynote

Responsibilities

Design and maintain dashboards and alerting frameworks for APIs, third-party integrations, and event pipelines
Collaborate with Engineering and Product teams to define Key Performance Indicators (KPIs) and health metrics
Analyze telemetry data (logs, metrics, traces) and user behavior using tools like FullStory to detect anomalies
Lead Root Cause Analysis (RCA) and contribute to post-incident reviews with preventative recommendations
Extract and manipulate large datasets using SQL within BigQuery or Snowflake
Define and implement data instrumentation standards across internal services and external partners

Qualification

Observability toolsAdvanced SQLSystem ArchitectureStatistical AnalysisCloud platformsData VisualizationReverse-engineering documentationLoyalty Management experienceSRE conceptsCRM systems

Required

Expertise in Observability tools (e.g., Datadog, Grafana, Sumo Logic, New Relic)
Advanced SQL proficiency and experience with log-based scripting (KQL)
Deep understanding of System Architecture, JSON payloads, and Telemetric frameworks
Strong background in Statistical Analysis and Quantitative Methodologies
Proven ability to reverse-engineer complex technical documentation
Experience in the Commercial Aviation or Loyalty Management sectors
Design and maintain dashboards and alerting frameworks for APIs, third-party integrations, and event pipelines
Collaborate with Engineering and Product teams to define Key Performance Indicators (KPIs) and health metrics
Analyze telemetry data (logs, metrics, traces) and user behavior using tools like FullStory to detect anomalies
Lead Root Cause Analysis (RCA) and contribute to post-incident reviews with preventative recommendations
Extract and manipulate large datasets using SQL within BigQuery or Snowflake
Define and implement data instrumentation standards across internal services and external partners

Preferred

Experience with Cloud-based platforms (AWS or GCP) and Event-Driven Architecture
Familiarity with Data Visualization tools (Tableau, Power BI, or Looker)
Knowledge of Site Reliability Engineering (SRE) concepts, including Error Budgets and SLOs
Experience with Customer Relationship Management (CRM) systems and session replay tools like Quantum Metric

Company

Vidorra Consulting Group

twittertwitter
company-logo
Vidorra Consulting is a Software Consulting firm with strong focus on niche areas of Robotics Process Automation, Analytics & Data Integration and Oracle Utilities Analytics (OUA).
dateFounded in 2009
location
Houston, Texas, USA
people-size51-200 employees
web-link
https://vidorraconsultinggroup.com/

H1B Sponsorship

Vidorra Consulting Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (9)
2022 (7)
2021 (3)
2020 (13)

Funding

Current Stage
Growth Stage

Recent News

The Real Deal
Elm Creek greenlighted for Town East Mall redevelopment incentives
2025-10-09
Company data provided by crunchbase