PGW Auto Glass · 11 hours ago
Bilingual Customer Service Representative (Part-Time)
PGW Auto Glass is seeking a Bilingual Customer Service Representative to communicate directly with distribution centers and customers. The role involves handling customer inquiries, ensuring accurate documentation, and generating sales from online leads.
AutomotiveDelivery
Responsibilities
Must be bilingual (English and Spanish)
Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW
Call center functions to provide quality customer service
Ensure the company establishes and maintains constant communication with customers
Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries
Generate sales/buys from online leads
May require an understanding of eBay and eCommerce sites
Assume other duties as assigned
Qualification
Required
Must be bilingual (English and Spanish)
Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW
Call center functions to provide quality customer service
Ensure the company establishes and maintains constant communication with customers
Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries
Generate sales/buys from online leads
May require an understanding of eBay and eCommerce sites
Assume other duties as assigned
High school degree or equivalent
Must have good written and verbal communication skills
Must have good customer relations skills
Ability to work well with others
Must have the ability to work under conditions of frequent interruptions
Be attentive to details
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently
The employee must occasionally lift and/or move up to 50 lbs
Preferred
Call Center Customer Service experience
Bilingual, English & Spanish
2+ years of college
Benefits
401(k) retirement plan with company match.
Company
PGW Auto Glass
PGW Auto Glass is the largest independent distributor of aftermarket glass for the North American automotive sector. It is a sub-organization of LKQ Corporation.
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-14Acquired
Recent News
2025-07-28
Digital Commerce 360
2025-06-21
2025-06-06
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