Tufts Medicine · 6 hours ago
Front Desk Practice Coordinator - The Heart Center of MetroWest - Framingham
Framingham, MA
Full-time
Onsite
Entry Level
$20.12/hr - $25.15/hr
1+ years expTufts Medicine is a healthcare provider seeking a Front Desk Practice Coordinator for The Heart Center of MetroWest. The role involves supporting clinic activities, providing administrative support to providers, and ensuring a high level of customer service with patients.
Health CareHospitalMedical
Responsibilities
Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
Assists with scheduling template creation and changes
Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
Greets and checks-in patients; verifies patient demographic and insurance information
Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
Collects copayments
Prepares medical records and documentation for patient visits, including loading of information into the EMR system
Takes an active role in monitoring patient flow and communicating delays to patients and providers
Assists with billing charge entry and reconciliation
Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
Provides general clerical support to department physicians; demonstrates a knowledge of Microsoft Office suite
Participates in performance improvement projects
Performs other similar and related duties as required or directed
Qualification
Required
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications
Ability to learn and use Tufts network programs required
Good communications skills, both oral and written
Excellent interpersonal and organizational skills
Ability to maintain confidential medical information
Preferred
Prior experience working in a clinic or hospital environment preferred
Some knowledge of third party billing preferred
Bilingual skills preferred
High School diploma, with specialized training in business office skills preferred
1-2 years medical office experience preferred
Benefits
Comprehensive Total Rewards package
Supports your health
Financial security
Career growth
Company
Tufts Medicine
Tufts Medicine is a health system offering healthcare services.
10001+ employees
H1B Sponsorship
Tufts Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Michael Dandorph
President and CEO
Andrew DeVoe
Chief Financial Officer
Recent News
2025-08-17
Company data provided by crunchbase