Greenway Automotive · 18 hours ago
Automotive Service Advisor
Norristown, PA
Full-time
Onsite
Entry Level
$50K/yr - $125K/yr
1+ years expGreenway Automotive is seeking an experienced Automotive Service Advisor to join their team at Norristown CDJR. The role involves consulting with customers, managing service expectations, and coordinating with mechanics to ensure high-quality service delivery.
AutomotiveCustomer ServiceFinanceTransportation
Hiring Manager
Brandon Rouse
Responsibilities
Greets and consults with customers to interpret their needs and arrange for appropriate service
Serves as the primary point of contact for all automotive service and repair matters
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Sells additional needed services
Sets and manages the expectations for service delivery for both the customers and mechanics
Continuously updates customers on repair needs and completion times
Verify that the final invoice reconciles with the work performed on the repair order
Performs other duties as assigned
Qualification
Required
One year of dealership Service Advisor experience
Must have a proven record of achieving exceptional customer satisfaction
Must have a valid driver's license and be in good standing
Must exhibit personal and professional integrity
Have a desire for a long term career with a growing organization
Preferred
CDK experience
Benefits
Progressive and Competitive Pay Plan
Strong mentorship program to help you gain the experience you need to progress your career
Excellent opportunities for growth and internal promotions
Ongoing Training and Education
Employee Purchase and Service Discounts
Paid Vacation
Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
401(k) Retirement Savings Plan
Team-oriented, professional and fun work environment
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Company
Greenway Automotive
Greenway Automotive began with 1 Ford store in 1995, and has now grown to become the 5th Largest Privately Held Automotive Group in the US, and the 11th Largest Automotive Dealership Group Overall based on the 2017 Automotive News roundup of the Top 150 Dealership Groups in America.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Allen
CFO
Chuck Agner
Chief Marketing Officer
Company data provided by crunchbase