Guardian Pharmacy · 6 hours ago
Director of Client Success
Tulsa, Oklahoma
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expGuardian Pharmacy is one of the nation’s largest long-term care pharmacy services providers, offering an opportunity for career growth. The Director of Client Success is responsible for executive relationship stewardship, operational alignment, and advocacy across healthcare partners in long-term care.
Assisted LivingElder CareHealth CareNursing and Residential Care
Responsibilities
Executive account stewardship and C-suite relationship management
Serve as an internal bridge between operations, consulting, and account management
Own executive-level escalations and lead issue resolution
Act as liaison for political, regulatory, and compliance matters related to long-term care and pharmacy
Represent the organization at industry boards, provider associations, and legislative forums
Provide strategic intelligence and advisory support to executive leadership
Qualification
Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
3+ years' account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility, Pharmaceutical/Pharmacy preferred but not required
Advanced computer skills; pharmacy operations system experience preferred/required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
We require a current valid driver's license with up to 75%-80% travel
Preferred
Bachelor's degree preferred
Pharmacy operations system experience preferred/required
Benefits
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
Company
Guardian Pharmacy
Guardian Pharmacy offers medication management services for long-term pharmacy care.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$217.5MKey Investors
Regions Bank
2025-05-22Post Ipo Secondary· $157.5M
2024-09-26IPO
2018-07-16Debt Financing· $60M
Leadership Team
Doug Towns
Vice President, General Counsel & Senior Compliance Officer
Jeff Tuch
VP - Purchasing & Pricing Analytics
Recent News
2026-01-15
2025-11-11
2025-11-11
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