Associate Resource Coordinator (Remote) jobs in United States
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CrowdStrike · 21 hours ago

Associate Resource Coordinator (Remote)

CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and redefining security with advanced AI-native platforms. As an Associate Resource Coordinator, you will support the Resource Coordinators Professional Services team by managing resource allocations and ensuring accurate scheduling for customer engagements.

Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage the Resource Request Queue to reflect staffing decisions for professional services engagements in PSA solutions (FinancialForce)
Create and manage resource requests and bookings for CrowdStrike’s professional services engagements and resources in PSA solution (FinancialForce)
Facilitate proper system hygiene in PSA tool by enforcing process compliance with consultants
Track and report internally on scheduling status for Professional Services to ensure timely scheduling and staffing of engagements
Help field incoming staffing inquiries from the delivery and sales team
Help maintain written policies and procedures for all assigned functions
Run reports and provide analysis on utilization trends, pipeline forecast and resource capacity that will support Resource Coordinators to make strategic scheduling and staffing decisions
Help maintain the Skills Repository and implement the skills program for resource management to ensure resource coordinators have accurate skills data to make efficient staffing decisions
Manage and complete resource change requests, set up of new hires in PSA and other resource maintenance

Qualification

FinancialForceCustomer ServiceProject ManagementOrganizational SkillsCommunication Skills

Required

A four-year degree (or equivalent) with an emphasis in Business Management or related field
1 year performing similar duties to the above or 1-2 years experience demonstrating a strong working knowledge of customer service and operations; working knowledge of a professional services firm
Can handle multiple tasks at once using excellent organizational, time management, and project management skills
Exceptional written and verbal communication skills
Ability to interact professionally, harmoniously, and productively with customers and/or internal team members at all levels
Ability to operate in a fast-paced environment

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Company

CrowdStrike

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CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.

H1B Sponsorship

CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)

Funding

Current Stage
Public Company
Total Funding
$1.24B
Key Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO

Leadership Team

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George Kurtz
President / CEO & Founder
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Zeki Turedi
Field CTO Europe
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Company data provided by crunchbase