Tokio Marine North America Services · 11 hours ago
Senior Manager AI Risk & Governance- Hybrid, Bala Cynwyd, PA
Bala Cynwyd, PA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expTokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States. They are seeking a Senior Manager AI Risk & Governance to lead the development and implementation of the enterprise AI governance framework, ensuring AI and advanced analytics are safe, compliant, and ethically sound across key insurance functions.
AccountingFinanceHuman ResourcesInformation TechnologyInsurance
Responsibilities
Define and own the enterprise AI governance framework, aligned to risk appetite, regulatory expectations, and insurance-specific use cases. Create and maintain AI policies in alignment with Tokio Marine Holdings guidance
Establish guardrails for model risk, bias, fairness, explainability, data usage, and third-party AI
Oversee governance across the full AI lifecycle: use case intake, model design, validation, deployment controls, monitoring, and remediation
Ensure clear accountability between first line (Technology/Business) and second line (Risk)
Interpret and operationalize evolving AI regulations and supervisory expectations
Lead AI-related regulatory interactions, audits, and examinations
Function as a trusted advisor to Claims, Underwriting, Actuarial, Product, Distribution, Data Science, Engineering, Digital, Technology, and Enterprise Architecture teams
Oversee vendor and third-party AI risk, including SaaS and embedded AI solutions, in collaboration with Technology Business Management and GRC teams
Produce executive-level reporting on AI risk exposure, incidents, and regulatory readiness
Provide concise updates to Risk Committees, Executive Leadership, and the Board
Perform special projects and other duties as assigned
Qualification
Required
Bachelor's degree required
10+ years of relevant experience with a proven track record of leadership and management of teams
Strong understanding of machine learning concepts, GenAI fundamentals, model explainability, fairness techniques, data governance, and privacy principles
Solid grounding in property & casualty insurance operations and economics
Proven ability to operate in a second-line risk role with strong influence
Superior writing and communication skills
Strong organization and project management skills
Ability to translate technical risk into plain business language
Ability to challenge senior leaders constructively
Superior analytical ability and attention to detail
Ability to work independently and as part of a team
Experience operating in matrixed, global environments
Preferred
CPA, CIA, MBA and/or CISA preferred
Exposure to Tokio Marine systems and procedures preferred
Company
Tokio Marine North America Services
Tokio Marine North America Services delivers innovative and market-leading solutions to our Tokio Marine insurance companies.
201-500 employees
H1B Sponsorship
Tokio Marine North America Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (12)
2023 (8)
2022 (13)
2021 (7)
2020 (8)
Funding
Current Stage
Growth StageLeadership Team
Andy Santacroce
VP & Deputy CIO
Ed Sayago
VP, Deputy Chief Legal Officer
Recent News
2025-06-05
2025-01-04
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