Mashgin · 16 hours ago
Deployment Engineer - New York
New York, NY
Full-time
Onsite
Mid Level
$105K/yr - $105K/yrMashgin powers the world's best checkout experience using AI technology for over 40 million users. The Deployment Engineer will be responsible for the deployment and installation of technology and hardware, ensuring successful project completion and customer satisfaction through excellent technical support and problem-solving skills.
3D TechnologyArtificial Intelligence (AI)Computer VisionRetail TechnologySoftware
Responsibilities
Traveling the country launching new locations and helping customers (50-75% travel is expected)
Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product
Respond to customer escalations and inquiries, when needed seeking partners to assist
Maintain a subject-matter expert level of knowledge of deployment systems and software
Installing kiosks to ensure our customers and clients are set up for success
Planning and preparing for deployments
Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person
Qualification
Required
Bachelor's Degree (or equivalent experience)
Ability and desire to travel frequently
Self-starter who is comfortable getting the job done without much assistance
Relentlessly resourceful, always thinking outside the box to solve complex problems
Strong communication skills
Ability to lift 50 pounds or more
Preferred
prior IT or tech repair experience
Experience with ServiceNow
Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components
Benefits
Excellent health, dental and vision insurance for you and your dependents
401k plan
Flexible PTO policy
Competitive salary and options in a small, rapidly scaling company
Pet insurance for your fur babies
Voluntary life insurance plan
Company
Mashgin
Mashgin is a software company that makes AI and computer vision checkout systems.
Founded in 2014
51-200 employees
H1B Sponsorship
Mashgin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$73.69MKey Investors
New Enterprise AssociatesMatrixY Combinator
2022-05-09Series B· $62.5M
2017-11-28Series A· $8.2M
2015-04-15Seed· $2.8M
Leadership Team
Abhinai Srivastava
Founder & CEO
Mukul Dhankhar
Founder
Recent News
2025-08-09
Company data provided by crunchbase