Arning Companies, Inc. · 1 week ago
QSR Account Manager
Arning Companies is seeking a dynamic Account Manager for Quick Service Restaurants (QSR) to drive growth in their partnerships. The role involves serving as a trusted advisor to QSR clients, managing relationships, and identifying opportunities for strategic account growth and operational excellence.
Manufacturing
Responsibilities
Cultivate and nurture long-term, trust-based relationships with key stakeholders including franchise owners, multi-unit operators, regional managers, construction directors, and corporate procurement/executive teams
Proactively identify and pursue opportunities to expand existing accounts through upselling and cross-selling complementary products/services (e.g., drive-thru canopies, modular kiosks, branded awnings, walkway covers, or panelized elements) that directly address QSR priorities such as faster build times, improved customer throughput, enhanced brand visibility, labor efficiency, and site aesthetics
Lead quarterly or semi-annual Business Reviews with clients, leveraging data, project metrics, ROI analyses, and industry benchmarks to demonstrate tangible value delivered and align on future opportunities
Act as the rapid-response 'firefighter' for any project or service challenges, coordinating internally across engineering, manufacturing, and installation teams to resolve issues swiftly and maintain the 24/7 operational reliability that QSRs demand
Stay ahead of evolving QSR trends—including drive-thru innovations, digital kiosk integration, third-party delivery infrastructure, sustainability initiatives, modular construction advancements, and brand refresh cycles—to deliver forward-thinking advice that positions clients for competitive advantage
Collaborate with internal sales, estimating, and project teams to develop accurate forecasts, track opportunities, and contribute to overall QSR segment revenue goals
Qualification
Required
3–5+ years of proven success in account management, client relationship management, or business development, preferably within QSR/foodservice, hospitality technology, commercial construction, signage/branding, modular building solutions, or related supply-chain industries serving restaurants
You intuitively 'get' the QSR world: a 30-second delay at the drive-thru window feels like an eternity, margins are razor-thin, labor shortages are constant, and speed-to-market can make or break a new location
Strong ability to interpret project data, construction timelines, cost analyses, and performance metrics; comfortable pulling reports and presenting insights in a compelling way to both field-level managers and C-suite leaders
Outstanding verbal and written communication skills with the versatility to deliver executive-level presentations one moment and build rapport over coffee with a franchise owner the next
Willing and able to travel up to 25–35% (including overnight stays) for client site visits, project inspections, industry trade shows (e.g., NRA Show, QSR-focused events), and regional meetings
Preferred
Experience working with franchise systems
Knowledge of commercial construction processes
Familiarity with architectural/branding elements
A bachelor's degree in business, marketing, construction management, or a related field
Company
Arning Companies, Inc.
Arning Companies, Inc is a canopies manufacturer providing designing, engineering, installation solutions in Cassville, Missouri.