The Kinetic Group · 13 hours ago
Cloud & Server Infrastructure Intern
Anoka, MN
Internship
Onsite
Intern
$22/hr - $27/hrThe Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition. The Cloud & Server Infrastructure Intern will support the IT Infrastructure team by assisting with troubleshooting, ticket resolution, and user provisioning across hybrid cloud and on-premises environments, while gaining hands-on experience in enterprise IT operations.
Consumer Goods
Responsibilities
Resolve incoming support tickets related to system access, application issues, and basic infrastructure problems
Troubleshoot break/fix issues involving Windows systems, collaboration tools, and user applications
Assist with diagnosing server or service interruptions under guidance from senior engineers
Document troubleshooting steps and resolutions to build internal knowledge resources
Create, modify, and deactivate user accounts in Active Directory, Azure AD, and other enterprise systems
Assign and adjust permissions, group memberships, and application access based on established workflows
Support onboarding and offboarding processes, ensuring timely and accurate provisioning
Help maintain identity and access management documentation and process guides
Assist with routine patching, updates, and software deployments
Monitor system alerts and escalate issues when necessary
Support backup checks, VMware tasks, and basic storage environment maintenance
Participate in small operational projects such as cleanup tasks, automation scripting, or configuration updates
Shadow infrastructure engineers to learn about cloud services, server administration, and enterprise IT operations
Collaborate with team members to improve processes and enhance support efficiency
Qualification
Required
Currently pursuing a degree in Computer Science, Information Systems, Engineering, or a related technical field
Interest in IT support, system administration, or cloud/infrastructure engineering
Basic understanding of Windows systems, Active Directory, or networking concepts
Strong communication skills and a customer‑focused mindset
High attention to detail and a process‑oriented approach
Curiosity and a desire to grow in enterprise IT
Preferred
Exposure to scripting languages (PowerShell, Python, Bash) is helpful but not required
Benefits
Medical and dental
Vision
Disability and life insurance
401K
PTO
Tuition reimbursement
Gear discounts
Company
The Kinetic Group
The World Leader in Ammunition. Member of the Ammo+ division of the industrial-technological group, CSG.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase