NEOGOV · 10 hours ago
Department Assistant III (Part-Time) (2025 Salary)
Lacey, WA
Full-time, Part-time
Onsite
Mid Level
$33.01/hr - $39.24/hr
3+ years expNEOGOV is a company that supports public sector organizations. The Department Assistant III is responsible for providing administrative support, customer service, and technical assistance within the Public Works Operations department. This role involves coordinating office management tasks, assisting with special projects, and serving as the department's records coordinator.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides administrative, office management, computer support, and accounting assistance to a City Department or large Division and assists staff with adherence to City and departmental policies and procedures
Acts as first point of contact and responds to inquiries and requests from the public, other agencies, and internal customers. Exercises independent judgement in handling inquiries/requests/problems and determines the appropriate initial course of action that are routine in nature. Other customer support duties performed vary broadly in nature depending on the individual departmental needs
Assists department staff with technical or financial support and may participate as a member of project teams or on committees as assigned. Utilizes specialized technical training and/or skills to support staff in the field pertinent to the assigned department (e.g. financial experience to assist with timesheet processing)
Exercises independent administrative judgment while coordinating and performing the administrative and clerical support services of assigned Department or Division
Provides technical support to department staff in the use of computer programs (word processing, spreadsheets, graphics, and record systems). Assists with preparation of complex financial accounting reports. Retrieves and compiles data as requested
Coordinates arrangements for meetings, such as reserving meeting spaces, inviting participants, preparing agendas, setting up audio/video or computer equipment, and/or taking minutes
Assists department staff with making travel arrangements and registering employees for training, conferences, and professional development courses
Assists with assigned special projects, responding independently to routine correspondence and coordinates administrative details. Researches complex problems as assigned, and provides troubleshooting assistance over the phone to department staff or community members
Assists with developing and maintaining departmental filing systems, including databases, to facilitate access to department data or documented information. May be assigned to be the Department's Records Coordinator, working with the City Clerk Office and department staff in response to public records requests
Sorts and distributes incoming mail. Prepares shipment documents for mailing packages
Assists in research and coding of department invoices to the appropriate budget accounts. Accesses City systems or software programs to research department questions, generate reports, perform data entry or monitor financial information
May be assigned to support various programs within the assigned department. Program support may include coordinating information with outside organizations, tracking financial information, reviewing documents for compliance with program requirements and various data entry tasks
May have to handle emergency calls, dispatching field staff, and may be assigned as the first point of contact during all emergent situations (e.g. weather events, power outages, etc.)
Performs other duties as assigned
Qualification
Required
High school graduate or G.E.D. AND three (3) years of increasingly responsible direct administrative functions such as office management, communications, writing, computer applications, customer service, and accounting experience in a busy, public oriented office with a minimum of two years of similar functions relating to the work activities of the assigned department or division
OR
An Associate's degree in accounting, office management, business administration, or a related field AND one (1) year of increasingly responsible direct administrative functions such as office management, communications, writing, computer applications, customer service, and accounting experience in a busy, public oriented office with a minimum of two years of similar functions relating to the work activities of the assigned department or division
Must pass a background investigation which may include a financial background investigation and successfully complete reference checks
Must maintain a level of physical and mental fitness necessary to perform the essential functions of the position, with or without a reasonable accommodation
Must be attentive to job safety considerations and follows all required safety policies, procedures and techniques
Must possess and maintain a valid Washington State driver's license and a driving record acceptable to the City and the City's insurance carrier, OR must be able to provide own transportation to and from job, meetings, and related job sites
Verification of identity and United States work authorization must be complete a required by the Immigration Reform and Control Act
Benefits
Medical - Choice of Regence BlueShield (PPO) or Kaiser Permanente (HMO) plans offered through the Association of Washington Cities (AWC) Trust.
Vision - VSP with low co-pays
Dental – Choice of Willamette or Delta Dental plans and orthodontia coverage.
Employee Assistance Program (EAP) – Program that provides resources to employees, their immediate family (including dependent children) and anyone living in the employee’s household.
Employer paid life insurance plan
Employer paid long term disability plan
Employer paid accidental death and dismemberment plan
Vacation (which increases with years of service)
11 Paid Holidays
Floating Holidays
8 Hours Sick Leave on Accrual Basis Per Month
Jury Duty/Military Leave
Bereavement Leave
State retirement pension plan – Includes employer paid contributions to the State of Washington State Department of Retirement Systems (DRS)
457 Deferred Compensation (voluntary)- two options MissionSquare and DRS
Social Security benefit (for Public Employee Retirement Systems (PERS) covered staff)
HRA/VEBA plan- A designated monthly amount (a City and/or employee contribution) is paid into a Health Reimbursement Arrangement (HRA) VEBA account.
1% Benefit - Employer provides a 1% contribution of your monthly salary pre-tax towards two options
Optional plans for additional life insurance, disability, and accident coverage
Flexible Spending Account (FSA) Plan - employees can contribute pre-tax contributions toward IRS allowed, qualifying medical and/or daycare expenses.
The City has a robust employee Wellness program that offers a variety of resources and activities for employee well-being.
Flexible and alternative work schedules for many of our workforce positions.
Tuition reimbursement (as outline in City Personnel Policies) for eligible employees.
Employees are also eligible to apply to The Public Service Loan Forgiveness Program.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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