Bilingual Customer Service Representative (Part-Time) jobs in United States
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PGW Auto Glass · 16 hours ago

Bilingual Customer Service Representative (Part-Time)

PGW Auto Glass LLC is seeking a Bilingual Customer Service Representative to assist with communication between distribution centers and customers. The role involves handling customer inquiries, providing quality service, and maintaining product inventory knowledge.

AutomotiveDelivery

Responsibilities

Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW
Call center functions to provide quality customer service
Ensure the company establishes and maintains constant communication with customers
Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries
Generate sales/buys from online leads
May require an understanding of eBay and eCommerce sites
Assume other duties as assigned

Qualification

BilingualCall Center ExperienceCustomer ServiceECommerce UnderstandingCommunication SkillsAttention to Detail

Required

Must be bilingual (English and Spanish)
Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW
Call center functions to provide quality customer service
Ensure the company establishes and maintains constant communication with customers
Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries
Generate sales/buys from online leads
May require an understanding of eBay and eCommerce sites
Assume other duties as assigned
High school degree or equivalent
Must have good written and verbal communication skills
Must have good customer relations skills
Ability to work well with others
Must have the ability to work under conditions of frequent interruptions
Be attentive to details
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently
The employee must occasionally lift and/or move up to 50 lbs

Preferred

Call Center Customer Service experience
Bilingual, English & Spanish
2+ years of college

Benefits

401(k) retirement plan with company match.

Company

PGW Auto Glass

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PGW Auto Glass is the largest independent distributor of aftermarket glass for the North American automotive sector. It is a sub-organization of LKQ Corporation.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-03-14Acquired

Leadership Team

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Todd Fencak
Chief Executive Officer
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Eric Andres
Chief Financial Officer
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Company data provided by crunchbase