Fedegari ยท 22 hours ago
Accounting Specialist, Customer Care
Greater Philadelphia
Full-time
Hybrid
Mid Level
3+ years expFedegari is a company in the biopharma and life sciences industry seeking an Accounting Specialist, Customer Care to support their finance and customer care teams. This role involves managing billing, service coordination, and customer interactions while also performing accounting tasks such as reconciliations and payroll processing.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Provide back-end administrative support to the customer care team in an organized, proactive, courteous, and professional manner
Reconcile Salesforce.com data entry and administration, ensuring customer accounts, service requests, and billing data are accurate and up to date
Aid with the coordination of technical service scheduling and department Concur administration in collaboration with the Field Service Manager
In partnership with the Field Service Manager or Customer Care Director, facilitate the biweekly โtech hours reportโ and approval process for hourly, non-exempt payroll and ensure the timely submission to human resources
As necessary, support spare parts inventory tracking, reconciliation, and billing coordination together with customer care sales or warehouse staff
As necessary, serve as a point of contact for customer billing inquiries and service-related questions, ensuring timely and professional responses
Assist with special projects or ad-hoc requests from the Customer Care Director
Process customer invoices and ensure billing accuracy for service, parts, and product sales. Communicate with customers and departments to resolve past due accounts
Full accounts payable functions include processing invoices, making timely payments to vendors, and aligning expenses to reflect internal policies
Final processing of all Concur expense reports before payment submission
Execute banking transactions related to receiving, applying, and initiating payments
Support month-end close activities, including journal entries, recording expenses resulting from companywide credit-card transactions, and account reconciliations
Monthly filing of state sales tax and annual filings of state annual reports:
Completion of month-end reporting to supplement internal financial reporting
Various administrative responsibilities such as accounting-related assistance with onboarding activities or basic facilities management
Assist with special projects or ad-hoc requests from the Accounting Manager
Qualification
Required
Bachelor's Degree in Accounting, Finance, or Business Administration preferred
3+ years of relevant experience in accounting with added operational support responsibilities
Working knowledge of basic accounting principles (GAAP)
Proven experience with Salesforce.com or similar CRM software
Proficiency with Microsoft Office (especially Excel) and familiarity with accounting or ERP systems
Strong organizational, analytical, and communication skills
Demonstrated ability to balance multiple priorities and meet deadlines
High level of professionalism, confidentiality, and attention to detail
Preferred
Working experience with SAP, preferably navigating processes between company operations and accounting
Benefits
100% employer-paid comprehensive healthcare
Generous 401(k) match
Tuition and learning assistance
Company
Fedegari
๐๐น๐ฒ๐๐ฒ๐ฟ ๐ฆ๐ผ ๐๐ฟ๐ฎ๐๐ฒ๐ฟ means being strategic partners for major players in the pharmaceutical industry.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-04-05
Google Patent
2024-11-30
Company data provided by crunchbase