dnata · 11 hours ago
HDQ Manager of HR Systems & Process
Orlando, FL
Full-time
Onsite
Senior Level
7+ years expdnata is one of the world’s largest air services providers, ensuring the aviation industry operates smoothly and efficiently. The Manager of HR Systems & Process is responsible for the governance, optimization, and evolution of the Dayforce HCM platform, driving digitization of HR operations and ensuring regulatory compliance.
Air Transportation
Responsibilities
Act as the authoritative Subject Matter Expert (SME) and enterprise owner for all Dayforce modules and functionality
Architect and enforce HR systems governance standards, including complex security roles, access controls, and multi-level approval workflows
Conduct comprehensive audits of current Dayforce configurations to proactively mitigate data risks and eliminate operational inefficiencies
Lead cross-functional partnerships with Payroll, IT, Legal, and external vendors to ensure Dayforce supports broader business objectives while maintaining HR ownership
Provide necessary training to other Teams Members, sharing expertise to improve team skills
Engineer Dayforce processes to ensure absolute compliance with federal, state, local, and specific station/airport authority regulations
Direct the configuration of system controls for recordkeeping, training documentation, and credential tracking to maintain constant audit readiness
Manage the response to internal and external HR system audits, serving as the lead for preparing technical documentation and evidence for audits
Ensure the integrity of system-based audit trails and historical documentation
Direct the design and implementation of digital end-to-end HR processes within Dayforce to eliminate manual and paper-based workflows
Establish and maintain an enterprise-wide library of Standard Operating Procedures (SOPs) for HR systems and data controls
Standardize global HR data definitions and documentation practices to ensure organizational consistency
Champion system adoption by developing change management strategies for HR, management, and employees
Collaborate with IT, Legal, and Payroll to align HR data privacy and security protocols with evolving regulatory requirements
Oversee HR data retention schedules within Dayforce, ensuring compliant purging and archiving
Monitor system access and usage patterns to mitigate risk and ensure adherence to data protection standards
Lead incident response efforts and remediation for any HR-related data issues
Direct post-implementation stabilization, configuration corrections, and process alignment following new module rollouts
Oversee the management of Dayforce releases, including impact analysis, regression testing, and change management
Remain at the forefront of Dayforce's roadmap and aviation-specific compliance trends to recommend proactive system enhancements
Develop and monitor advanced HR dashboards and compliance reporting to support leadership decision-making
Qualification
Required
7+ years of hands-on Dayforce experience, specifically in advanced system administration, configuration, and architecture
Proven track record in HR process design, system governance, and large-scale digitization initiatives
Extensive experience supporting HR systems within highly regulated environments (e.g., aviation, transportation, or manufacturing)
Demonstrated success in leading compliance audits and translating regulatory requirements into system logic
Ability to operate as a high-impact, single-point owner within a lean HR environment
Preferred
Dayforce/Ceridian Certified Consultant certifications (highly preferred)
Advanced knowledge of data privacy laws and records retention programs
Company
dnata
Dnata is an air services provider. It is a sub-organization of Emirates.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Peter DeVito
Chief Executive Officer | United States | dnata (Emirates Group)
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