Veterinary Client Services Representative jobs in United States
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NVA General Practice · 14 hours ago

Veterinary Client Services Representative

positionScottsdale, AZ
timeFull-time
remoteOnsite
seniorityEntry Level
money$16/hr - $18/hr
date2+ years exp

NVA General Practice is seeking a Veterinary Client Service Representative who is passionate about providing exceptional client experiences for pet owners. In this role, you will manage client interactions, schedule appointments, and assist with veterinary care education while ensuring a welcoming environment for both pets and their owners.

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H1B Sponsor Likelynote

Responsibilities

Welcoming clients and patients with warmth, professionalism, and a genuine smile
Managing a multi-line phone system, scheduling complex appointments, and triaging emergencies with a cool head
Processing prescription requests and helping clients understand the 'why' behind their pet’s care
Accurate record-keeping, processing payments, and maintaining a clean, inviting lobby environment

Qualification

Customer service experienceCommunication skillsTech-savvinessRecord-keepingProblem-solving

Required

At least 2 years in a high-volume customer service role (Veterinary, Medical, or Hospitality experience is a major plus!)
You can explain complex medical instructions clearly and show deep empathy to those in distress
Comfortable with learning new practice management software, proficient in Microsoft Office, and a knack for social media
You're a problem-solver who thrives in a fast-paced, collaborative environment

Benefits

Significant discounts on veterinary care, lab work, and pharmacy for your own furry family members.
CE (Continuing Education) opportunities.
Health, dental, and vision insurance, plus 401k, vacation time and uniform allowance.

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase