CriticalRiver Inc. · 2 days ago
Front Office Administrative Assistant
CriticalRiver Inc. is seeking a Front Office Administrative Assistant to join their team in Pleasanton, CA. The role involves being the first point of contact for visitors and clients while ensuring smooth day-to-day operations of the office.
Responsibilities
Greet guests and provide them with superb customer service
Ensure the front office is neat, presentable, and equipped with all necessary supplies, such as pens, forms, and paper
Answer client questions and all incoming calls, redirect the phone calls to the appropriate department, and take down messages if necessary
Travel coordination, booking accommodation, and flight tickets
Manage events- find and book venues, liaise with clients and suppliers, handle logistics, and manage invoicing
Support IT team with coordination in Laptop configuration for new hires, shipping laptops, and inventory management
Generate laptop return labels through the USPS and FedEx accounts/ update the IT team when the asset is returned
Preparing CR Amex settlement monthly, scanning invoices, and updating the spreadsheet
Select needed swags and coordinate the CriticalRiver logo embroidery with Vendors
Finalize year-end gift options for Customers and employees and coordinate on-time shipping with the vendors
Request the new employee kits to be shipped through the vendor upon request
Responsible for complete inward and outward shipping
Accept all the letters, mail, and packages and distribute them to the correct department or person
Check the mailbox daily, deposit the received checks, and update the finance team accordingly
Track and order office supplies and refreshments
Ensure the break room is tidy and well-organized, and the coffee machine is maintained regularly
Qualification
Required
Organized and proactive
Experience in customer service
Ability to manage multiple tasks
Strong communication skills
Experience with travel coordination
Event management skills
Basic IT support knowledge
Proficiency in handling shipping and logistics
Ability to manage office supplies and inventory
Attention to detail
Ability to work in a dynamic office environment
Company
CriticalRiver Inc.
CriticalRiver Inc.
H1B Sponsorship
CriticalRiver Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (21)
2023 (15)
2022 (12)
2021 (12)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-03
Deccan Chronicle
2025-07-16
Company data provided by crunchbase