USAJOBS · 9 hours ago
Supervisory Quality Assurance Specialist (Instructor)
Whitehall, Ohio, USA
Full-time
Onsite
Mid, Senior Level
$111K/yr - $144K/yr
1+ years expThe Defense Logistics Agency (DLA) is seeking a Supervisory Quality Assurance Specialist (Instructor) to lead and manage the Quality Assurance training programs. The role involves supervising staff, ensuring course content aligns with agency requirements, and evaluating training effectiveness to support workforce development.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Serves as the Chief of DLA Learning, Development, and Readiness Technical/Quality Training Branch (DHRS-DTTQ). Supervising Technical/Quality Instructors
Leads and manages subordinate staff by planning work, assigning tasks, evaluating performance, resolving employee issues, and overseeing hiring, disciplinary actions, and employee development
Serves as Course Manager for multiple Quality Assurance training programs, ensuring course content is accurate, complete, and aligned with agency requirements
Plans and schedules training sessions in appropriate quantities and locations to meet Agency and Major Subordinate Command (MSC) needs
Designs, develops, delivers, and evaluates technical and non-technical training courses produced in-house or through contractors to support workforce development
Conducts research and evaluation to measure training effectiveness, identify improvements, assess customer satisfaction, and determine return on investment
Contributes to Agency-wide workforce development policy and provides centralized support to ensure training aligns with DLA strategic goals
Manages Technical/Quality Assurance training administrative systems to maintain data integrity and produce accurate training metrics and cost reports
Coordinates with HQ DLA, MSCs, and external partners in industry and academia to support training initiatives and integrate new technologies and best practices
Qualification
Required
Must be a U.S. citizen
Tour of Duty: Flexible
Security Requirements: Non-Critical Sensitive
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal
Fair Labor Standards Act (FLSA): Exempt
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service
Recruitment Incentives: Not Authorized
Supervisory Probation: Required
Completion of Supervisory Certification Program: Required
Bargaining Unit Status: No
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities
One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position
To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector
Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement
Creditable specialized experience includes: Led a team of training and quality-assurance professionals by assigning work, evaluating performance, resolving employee issues, and guiding hiring and disciplinary actions to ensure effective workforce operations
Managed enterprise-level Quality Assurance training programs by developing, updating, and overseeing technical course content to meet Agency and MSC mission requirements
Evaluated training effectiveness through research, data analysis, customer feedback, and ROI assessments to identify improvements and strengthen workforce capability
Coordinated with HQ DLA, MSCs, and external partners to align training initiatives with Agency policy, integrate new technologies, and support strategic workforce development goals
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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